News
Mac: iPod does not appear in iPod Updater or iTunes fix
Apple has posted a Knowledge Base document outlining a possible fix for when the iPod does not appear in the iPod Updater (v2.2 2004-04-28) or iTunes. “Under some circumstances, iPod appears in the Finder in Mac OS X, but does not appear in the iTunes Source list or does not appear in the iPod Updater.” Several iLounge forum members have reported having the same problem.
Related Stories
- Apps: Foursquare 6.2, Hyper Breaker Turbo, Pandora 4.3 + Shazam 6.0
- Apps: ABC Aquarium, Disney Jr. Appisodes, Pinterest 2.4 + Pocket Informant Pro 3.0
- Report: iOS 7 could see Flickr, Vimeo integration
- Google Play Music All Access to get iOS app support?
- Apps: Can Knockdown 3, eBay 3.0/2.3, Jungle Book + Sonic the Hedgehog 2.0
- Apple patent filing uses multiple devices to light a scene
Comments
If you have a comment, news tip, advertising inquiry, or coverage request, a question about iPods/iPhones/iPad or accessories, or if you sell or market iPod/iPhone/iPad products or services, read iLounge's Comments + Questions policies before posting, and fully identify yourself if you do. We will delete comments containing advertising, astroturfing, trolling, personal attacks, offensive language, or other objectionable content, then ban and/or publicly identify violators.
Recent News
- Apple WWDC Keynote set for June 10
- Apps: Foursquare 6.2, Hyper Breaker Turbo, Pandora 4.3 + Shazam 6.0
- Apple patent application details interactive AirPlay, TV
- Report: iWatch pushed to late 2014?
- Griffin releases iPhone 5 Survivor + Catalyst Waterproof Case
- OtterBox acquires LifeProof
- LifeProof debuts Frē case for iPad mini
- Logitech debuts Wired Keyboard for iPad
- New Apple online store design alters focus, hides deals
- Apps: ABC Aquarium, Disney Jr. Appisodes, Pinterest 2.4 + Pocket Informant Pro 3.0
Recent Reviews
- HMDX Jam Plus Bluetooth Wireless Speaker
- Fitbit Flex Wireless Activity & Sleep Wristband
- Cambridge Audio Minx Air 100 + 200 Bluetooth + AirPlay Wireless Speakers
- Mophie Juice Pack Plus for iPhone 5
- Ultimate Ears UE Boom
- Trü Protection Trü-Fit Anti-Glare Film Set
- New Trent iCarrier IMP120D Dual USB Power Pack
- BlueFlame 2M Charge and Sync Cable with Lightning Connector
- HMDX Jam Party Bluetooth Wireless Stereo Speaker
- Logitech Harmony Ultimate Universal Remote Control
Recent Articles
- Inability to use Find My Friends without a passcode
- Calendar info disappears after iCloud restore
- Remove old iCloud backup after restoring to a new iPhone
- Setting up a ringtone in iTunes
- Using a Wi-Fi hard drive with an iPad
- Backing up and restoring an iPod classic
- Can’t restore iPod touch without passcode
- Retaining older versions of Apps during an iOS Restore
- Can’t eject iPod nano without closing Firefox
- Can’t change iTunes Apple ID to iCloud e-mail address


1
Huh? I don’t even have this file.
/System/Library/Extensions/iPodDriver.kext
Posted by chris on April 30, 2004 at 10:13 AM (PST)
2
I bet if people install Quicktime before updating the iPod/iTunes it works ok.
Posted by steven on April 30, 2004 at 10:33 AM (PST)
3
Yeah, this seems to work. I uninstalled everything, reinstalled everything, then followed this method.
Posted by chris on April 30, 2004 at 11:43 AM (PST)
4
I installed all the updates the first time and then opened up each app to verify they were updated before plugging in my iPod. I had absolutely no problems with the update seeing it. I have a 30gb iPod. No problems at all.
Posted by Sabon on April 30, 2004 at 12:10 PM (PST)
5
Doesn’t work. Now my iPod doesn’t even show up on the desktop when I plug it in. Gee, thanks! Got any more fixes up your sleeve?
Posted by stealthboy on April 30, 2004 at 2:51 PM (PST)
6
so whats wrong with software update? that’s what I used and I had no problems…. oh ya right… not everyone using itunes and ‘pods is running OSX….
=:-{))
Posted by Xtoast in midwest usa on April 30, 2004 at 4:49 PM (PST)
7
It worked. I did the drag to trash method for both iTunes and iSync (since that wasn’t working right either), reinstalled both and restarted. Finally, updater noticed! Uninstalling updater made me feel more thorough as well. I reinstalled it after making sure iTunes and iSync were working correctly. Boom. Updated iPod.
Posted by Craig Huizinga on April 30, 2004 at 5:38 PM (PST)
8
Tried the fix from Apple, still no go.
A more drastic approach worked though… I now have a working 10GB iPod with ver 2.2.
WARNING: All songs and data were lost!!! YMMV.
I suspected iTunes and the updater were getting in the way of each other, so:
0. Unplug iPod
1. Delete iTunes from /Applications
2. Empty Trash
3. Run the iPod updater from /Applications/Utilities
WARNING: all data is about to be lost from your iPod.
4. Click the Restore button in the updater
5. Reset iPod: http://docs.info.apple.com/article.html?artnum=61705
6. iPod-Settings-About should show 2.2
6. Install iTunes
7. iTunes now sees iPod. Yay! Put data/songs back onto iPod
What a drag! Still, got there in the end…
Good luck!
-J
Posted by Julian Boot on May 1, 2004 at 4:47 AM (PST)
9
WARNING- I HAD A WORKING 3G 10G IPOD THAT JUST BROKE AFTER UPDATING WITH 2.2!!! I NOW HAVE THE UNHAPPY IPOD FACE AND FLODER WITH EXPLANATION MARK! DOES ANYONE KNOW HOW TO FIX THIS BEFORE I DITCH IT. AND IT’S LESS THAN 3 YEARS OLD!!
Posted by leoln aguirre on May 1, 2004 at 12:05 PM (PST)
10
3g 10g less than 3 years old? I think you need to fix that sentence up a bit.
Posted by hamp on May 1, 2004 at 5:29 PM (PST)
11
sorry- that was a 2g 10g ipod. any solutions besides grammatical questions? thanks
Posted by leoln aguirre on May 1, 2004 at 7:55 PM (PST)
12
i have an ipod for windows andit will be recognized itunes then it disconnects repeadtly so i cant update. i am angry that apple isnot doing #### about thier obviously ###### upodates. at least they canmake old versions available. they also charge 50 ####### dollars for support. i am about to chuck it out the window as it is useless to me
Posted by ryan on May 6, 2004 at 3:34 AM (PST)
13
http://www.hardmac.com/niouzcontenu.php?date=2004-05-04#2022
This update weighs a hefty 33MB, to be compared with the 18MB of the actual QT6.5 installer… what’s the reason behind this increase, which made lots of RTC modem users unhappy?
Well, it is sort of funny (if you dont’t have an RTC modem on a 56k dial-up): it’s simply the large blue Quicktime “Q” logo which is displayed as a background for the installer! It’s a 1MB tiff file and it is DUPLICATED for each language in the installer!!! If you remove those “Q"s, the 6.5.1 installer gets a slimfast treatment and goes down to about the same size as the QT6.5
15MB extra download for a nice big blue “Q” (which doesn’t even appear if you do the update through OSX’s Software update), now that leaves interrogations about the IQ of the people who designed this…
Posted by Quicktime 6.5.1 on May 6, 2004 at 10:26 AM (PST)
14
if the 2.2 update does not work because the updater says “ipod is not activated on the desktop” , you can try to update on a windows machine. that’s one of the really rare moments that i am happy to have the windows machine. for me, this solution worked. and also the osx itunes recognized my ipod later.
cheers, yakitori
Posted by denizm on May 27, 2004 at 12:16 PM (PST)
15
I have a 15 gig ipod and installed itunes then ipod updater. I went to use updater, it said it was updated, but for me not to unplug before it finished. I woke up the next morning and it wasn’t finished, so i unplugged anyway. I opened i tunes and ipod is read empty, but whenever i go to add music to it it say disk is not ready for use. That stupid f***ing update ruined me. How do i get the earlier version of software back on my ipod?
Posted by Ben on June 11, 2004 at 9:05 PM (PST)
16
help me. :( i restored my ipod mini, and i cant put any song in it now. i have itunes but IPOD doesn’t appear in the source list. i dont know what to do.. help out there please!!!! :(
Posted by wanpreshuzpinay on November 7, 2006 at 11:50 PM (PST)