Microsoft: iPhone ‘not an option’ for business users | iLounge News

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Microsoft: iPhone ‘not an option’ for business users

Chris Sorenson, Microsoft’s head of smart-phone strategy for the Asia-Pacific region, recently told press that the iPhone will be irrelevant to business users due to its “closed” operating system and lack of Office support. “It’s a great music phone, and I’m sure it will be fantastic and have an interesting user interface,” said Sorenson. “However, it’s a closed device that you cannot install applications on, and there’s no support for Office documents. If you’re an enterprise and want to roll out a line of business applications, it’s just not an option. Even using it as a heavy messaging device will be a challenge,” the executive added. These comments echo those made by Microsoft CEO Steve Ballmer in January, when he stated “it doesn’t appeal to business customers because it doesn’t have a keyboard which makes it not a very good email machine.”

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Comments

1

Does anyone listen to Stupid Steve? Balmer that is.

Posted by Don Trammell on April 19, 2007 at 2:41 PM (CDT)

2

Interpretation - Okay, so because we illegally abuse our monopoly time and time and time again regardless of anything done by any justice department, we can say condescending things about others’ products.

Posted by Jeremy on April 19, 2007 at 3:09 PM (CDT)

3

Just too funny, not a good email “machine” because it does not have a keyboard… hmm funny thing is I seem to remember an on-screen one… what is the difference if its plastic keys, or on-screen.  Still serves same purpose.  Also being it has not actually been released, so we don’t truly know if its a closed system or not, or if applications will be available for it from certain vendors, or anything really beyond what Apple wanted to share, just enough for the FCC filing and a very simple web site with few technical details… More is to come, it just has not been shared with anyone yet…

Oh Hey, Zune will ben an iPod killer too ;)

Posted by Brian James on April 19, 2007 at 3:18 PM (CDT)

4

What’s an iPod? The Zune ROCKS!

weeeeeeeeeeee

Posted by ahMEmon on April 19, 2007 at 3:21 PM (CDT)

5

Sorenson’s comment is actually one of the most intelligent things I’ve heard from someone at Microsoft in regards to the iPhone. He makes a valid point, as many people do work with Office files. However, I’m sure that Apple knows this too, and a solution will appear at some point. This would, in my opinion, turn it into a viable business device, though maybe not one that will outperform some of the current smart phones targeted at business users.

Posted by Jon on April 19, 2007 at 3:24 PM (CDT)

6

I have every bit of sympathy if Apple is not keen on trying to cram support for the bug-ridden, virus-dripping, monopolized pseudo-standards employed by MS Office into their 1st gen release. I would bet that better office (in general) support is pretty much a given, and it is nothing that cannot be done with a software update. Not to sound fanboy, but even though some people seem to be happy to suffer the same shoddy experience they have at work on their phone too, it does not mean that MS would have to be mighty afraid of the iPhone.

Posted by Bad Beaver on April 19, 2007 at 3:25 PM (CDT)

7

Has it accrued to anyone that there may be a different market that Apple is targeting, one that does not revolve around the Business FIRST? I do not read nor carry an office doc everywhere I go, and don’t care to, and will be looking into buying the iPhone. This type of rigid thinking my Sorenson and Ballmer runs ramped in the business world where innovation and just thinking different takes a back seat.

Posted by Dave95 on April 19, 2007 at 4:14 PM (CDT)

8

Good point Jon,

Apple is by no means a dumb company. They will try to sell as many iPhone’s to as many people (consumers and biz) as possible and the only way to do this is appeal and offer applications to both. The iPhone has not even been released yet but people are already speculating about how it will and will not do this. One thing for sure is that Apple is in a great position right now to listen to all the buzz out there and adjust accordingly.

Posted by Don Trammell on April 19, 2007 at 4:18 PM (CDT)

9

While there are certainly people out there that want the option to work on Word and Excel files, any kind of PDA device is less than an ideal way to work on these.  Most people have laptops, so this is only an issue for very few, and for those, hey, there are other options.  The PDA as it has been known, has been dead for sometime now.  The iPhone is a far more useful device with internet, email, sms, and oh yes, a music device for drowning out the rest of the world while you’re trying to work….. on your laptop.  Does anyone really consider M$ and expert in anything?  And no, they don’t actually make a photo copier so that doesn’t count.

Posted by kaioslider on April 19, 2007 at 6:09 PM (CDT)

10

Hmm just reading about google office to gain presentation support, has anyone tought about the possibility of the iphone to simply use internet applications instead of installing a damn office suite on it?
But I actually agree on the closed platform, a device like the iphone without an SDK it’s a waste, well let’s see what happens when it gets out (and wait for it to swim across the ocean here in europe :-( )

Posted by ra1n on April 19, 2007 at 6:20 PM (CDT)

11

Even though Apple does have the power to make the iPhone capable of running apps doesn’t mean they will. It depends how well Apple wants the iPhone to sell. I will be surprised if they make it capable of running apps. Although, they might do it later on in time, just so when they finally announce that iPhone has become an open system, everyone will be happy and say, “That was a good move on Apple’s part.” But, that’s just my opinion. They could make it an open system on launch day and I hope they do.
Also, they could lower the price to possibly $350 for the 4GB model and $450 for the 8GB model. Those are the lowest prices I will accept due to the fact that you have to get a contract with it.

P.S.: Steve Balmer isn’t stupid. I’m glad he started fighting back against Apple. Steve Jobs ha started to get me really frustrated with all of their PC-bashing commercials. And as everyone should know. PC’S DOMINATE IN THE COMPUTER WORLD!!! There are more PCs than there are Macs. Take that Apple!!! GO MICROSOFT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted by doompod on April 19, 2007 at 6:51 PM (CDT)

12

They are kind of right. Without full-on Exchange support, the iPhone will never rule the business world. I don’t care though. I will be getting and iPhone and will enjoy the fact that it WON’T be able to tie me to my office like a Blackberry would.

Posted by StrikerObi in Tallahassee, FL on April 19, 2007 at 10:02 PM (CDT)

13

doompod is right, there are more PCs than there are macs.  Unfortunately, there’s also a greater proportion of unintelligent people than there are of the smart ones.  Correlation?  Of course not.

Posted by Phillip on April 19, 2007 at 10:35 PM (CDT)

14

Philip that has to be one of the most irrelevant comparisons I have ever seen, the point is, people can do mucho more on a Windows system than a Mac, and even if Mac systems now support Windows, you can get a much cheaper PC with the same or better specs, and it is even cheaper if you build one yourself.

Posted by Cask on April 19, 2007 at 11:39 PM (CDT)

15

I think the points that MS is making is that iPhone is not a blackberry type of phone.

And I think the iPhone never wanted it to be that way anyways.

I think iPhone would cater to the people that carry their iPods and phones.  If they have their iPods and Blackberry, then these people will probably continue to use the iPod and Blackberry because the Blackberry is for their corporate apps.

I don’t see anyone getting an iPhone AND a Blackberry.  That would be too much.

Posted by Michael on April 20, 2007 at 12:19 AM (CDT)

16

Well, who really expected any other response from someone who works at Microsoft? You don’t see people from Honda complimenting Chevrolet cars. I do think the iPhone won’t be as PDA-like as the Blackberry or Moto Q, simply because most business people don’t own Macs and it would be hard to sync. And also, it would be impractical to type by having to touch every single key.

Posted by The Soup Nazi on April 20, 2007 at 12:32 AM (CDT)

17

Most BlackBerry users don’t edit Word or other Office files since that requires an expensive third party application.  The BlackBerry is a similarly closed platform as the iPod but continues to eat Mircosoft’s lunch in the handheld market.

Now I do agree that the iPhone isn’t for business customers.  They want BlackBerries.  But neither is the Q which breaks down a lot and like most Motorola products is more style than function (and has QA problems).  They want a BlackBerry or a Treo.

That said I think clearly nobody is suggesting that Apple is targeting business customers with the iPhone, at least this generation.  It’s a consumer device, that has a few things that some business types might like, but it’s not a “BlackBerry killer”.  It’s not meant to be. 

It’s also not a life-preserver

Posted by Jeffery Simpson on April 20, 2007 at 1:59 AM (CDT)

18

MS has it wrong. The iPhone is on our company’s evaluation list as a possible alternative for folks who need phone + text paging. If it passes, it’ll go on the list as “approved” and folks will be able to request it.

Posted by Aceon6 in New England, USA on April 20, 2007 at 8:19 AM (CDT)

19

Surely the iPhone will include an iWork file viewer.

Posted by Galley in Greenville, SC on April 20, 2007 at 10:18 AM (CDT)

20

I think the interesting point here is that people from Microsoft think that something is “not good” for business if it doesn’t run Office. From their point of view is just right: Microsoft entire monopoly is based MAINLY on Office (not really Windows). The bad news (for them) is… they may be wrong. And iPhone may become the “ipod” of smartphones. We’ll see soon enough. June is coming.

Posted by lorenzodelluva on April 20, 2007 at 10:21 AM (CDT)

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