MUSICMATCH Jukebox Stuck At “Preparing to Synchronize” | iLounge News


MUSICMATCH Jukebox Stuck At “Preparing to Synchronize”

Apple has posted/updated an AppleCare Knowledge Base Document: The MUSICMATCH Jukebox can incorrectly report that the iPod is still in the process of synchronizing, even when the iPod has completely synchronized.

Related Stories



I cannot wait until iTunes for Windows…...  At least I now know what has been causing MM to fail this time.  Thx for the update

Posted by Gilatrout in Irvine, CA on August 18, 2003 at 10:06 AM (CDT)


what is the eta for itunes?

Posted by simon in Irvine, CA on August 18, 2003 at 10:48 AM (CDT)


apple says itunes for windows by the end of this year… they’re not the best for an exact date.

Posted by travis in Irvine, CA on August 18, 2003 at 12:58 PM (CDT)


when my ipod is in the ‘preparing to synchronize’ stage, it doesn’t get stuck exactly.  While the progress bar is clearly advancing, it always closes itself down before it finishes, never reaching the actual synchronization.  I know that my entire library hasn’t synchronized, so I don’t know what to do from here…..any ideas?

Posted by mike in Irvine, CA on August 20, 2003 at 1:21 PM (CDT)


I am having a similar problem.  When I try to sync my Ipod (“old style 5G”) with MM, the progress bar gets stuck 90% of the way through, and the MM sync page locks (sometimes crashing the entire system).  The Ipod sticks on “do not disconnect”, and the sync fails (i.e. none of the new songs get transferred to the Ipod). Ideas?  Is it time to switch to EphPod?

If I re-install MM in an effort to solve this problem, is there any way to preserve my MM-edited tags and playlists?

Posted by Elan in Irvine, CA on August 27, 2003 at 3:41 PM (CDT)

Subscribe to iLounge Weekly

Sign up for the iLounge Weekly Newsletter

iLounge is an independent resource for all things iPod, iPhone, iPad, and beyond.
iPod, iPhone, iPad, iTunes, Apple TV, Mac, and the Apple logo are trademarks of Apple Inc.
iLounge is © 2001 - 2018 iLounge, Inc. All Rights Reserved. Terms of Use | Privacy Policy