News
Numerous Apple TV users unable to update?
A number of second-generation Apple TV users are reporting that they are unable to update their units. According to a lengthy thread on Apple’s Support Communities site, afflicted users are left unable to update their devices using the devices themselves or via iTunes. One user indicated that Apple is aware of the issue, which is reportedly related to problems with the company’s various update servers. That same post indicated that Apple hoped to have the problem fixed by tomorrow, June 28; notably, the problem does not appear to affect all users, and seems to be at least slightly related to the user’s geographic location. [Thanks, Jeff]
Related Stories
- ESPN in talks with Apple to bring content to Apple TV
- Foxconn making preparations for Apple HDTV
- Apple releases Apple TV Software Update 5.0.1
- Kanex ATV Pro solves Apple TV to VGA dilemma
- Third-gen Apple TV found to have dual-core A5
- Apple supplier Hon Hai takes large stake in Sharp
Comments
If you have a comment, news tip, advertising inquiry, or coverage request, a question about iPods/iPhones/iPad or accessories, or if you sell or market iPod/iPhone/iPad products or services, read iLounge's Comments + Questions policies before posting, and fully identify yourself if you do. We will delete comments containing advertising, astroturfing, trolling, personal attacks, offensive language, or other objectionable content, then ban and/or publicly identify violators.
Recent News
- Pulp adds iCloud sync, new Home Page
- WordPress for iOS adds Push Notifications
- Sony launches Music Unlimited for iOS
- Apple device poll ends, computing poll begins
- Fruit Ninja adds new features and power-ups
- Apple to sell Nest Learning Thermostat
- Third-gen iPad to launch in Guam, Philippines May 29
- Apple tweaks App Store with Editors’ Choice, Free picks
- Panic releases Diet Coda
- Booq rolls out new Folio for iPad
Recent Reviews
- Pelican i1075 Hardback Case for iPad
- Skinit Skins for iPad (3rd-Generation)
- Spigen SGP Steinheil Ultra Optics Screen Protector for iPad (3rd-Gen)
- ZeroChroma VarioProtect for iPhone 4/4S
- BodyGuardz UltraTough Clear Skins for iPad (3rd-Gen)
- Wrapsol Original + Ultra Hybrid Protective Film for iPad 2/iPad (3rd-Gen)
- iBattz Mojo Removable Power Card Wallet
- dreamGEAR i.Sound Power View Pro S 2.1A Dual Charging Dock
- dreamGEAR i.Sound Universal Power View
- Sena Cases Florence Portfolio for iPad (3rd-Gen)
Recent Articles
- Removing music from iTunes after copying to iPod
- iOS Gems: Farm 123, Facebook Camera, Scribblenauts, Shoot the Zombirds + Virtua Tennis Challenge
- iTunes TV show size totals don’t match actual disk storage
- Consolidating Multiple iTunes Libraries
- Converting Purchased Videos to 1080p HD
- Find My Friends always reports home location
- Creating an iTunes Match library from an external hard drive
- Benefits of keeping apps in iTunes when using iCloud
- Recovering iTunes from an External Hard Drive
- Normalizing volume levels for Voice Memos
1
I bought an Apple TV this weekend and cannot update the OS. iTunes downloads the update and then displays a message box stating that the download is corrupt.
I called Apple tech support yesterday and was told that they’re aware of the problem with the update servers and they don’t know when it will be fixed.
BTW, I live in the Northern VA
Posted by DB on June 29, 2011 at 2:41 PM (PDT)
2
Successfully updated the ATV I just bought with no issues. Might be worth trying to use an OpenDNS or Google DNS server while doing the update. I know that my iTunes downloads get served from the wrong server (which is slow because of this issue). This might give you a different update server (that works) if it has the same issue as the iTunes servers. If you are using an alternate DNS then turn it off for the update and see what happens.
Posted by Tom on June 30, 2011 at 7:46 AM (PDT)
3
I have my home router configured to use OpenDNS. I also tried Google’s DNS over the weekend and it didn’t make any difference.
I tried to update this morning and I’m still getting a corrupt download.
Thanks for the suggestions.
Posted by DB on June 30, 2011 at 10:21 AM (PDT)
4
I didn’t realize my ATV 2 could be updated via iTunes. I can’t even get mine to SHOW UP in iTunes!
Posted by Michael on June 30, 2011 at 5:57 PM (PDT)
5
FYI,you need a micro usb cable to update the aTV in itunes. it doesn’t come with it.
Posted by joe on July 1, 2011 at 9:22 AM (PDT)