Retail Apple Stores deny unlocked iPhones Genius Bar, tech support | iLounge News

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Retail Apple Stores deny unlocked iPhones Genius Bar, tech support

Following publication of its statement earlier this week that the use of unlocking software voids iPhone warranty coverage, Apple has posted a similar warning in its retail Apple Stores, denying Genius Bar assistance and technical support to users of unlocked iPhones.

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The warning contains a modified version of the text found in Apple’s earlier statement, omitting the reference to the “next iPhone software update… later this week,” but now specifically noting that “An unlocked iPhone is not eligible for Genius Bar service or technical support.” It is presently unclear whether Apple’s new policy violates state laws on express or implied warranties for products.

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