Some Apple stores offer 30-day third-gen iPad exchange | iLounge News


Some Apple stores offer 30-day third-gen iPad exchange

Multiple sources are reporting that some Apple retail stores are offering recent third-generation iPad customers the opportunity to exchange their device for the new fourth-generation iPad. CNET reports that some stores are allowing the exchange for customers who purchased their third-generation iPad within the past 30 days, and ZDNet reports the same thing is happening in the U.K. Both reports claim that the exchanges are being offered selectively on a store-by-store basis, so readers are encouraged to check if their local Apple stores have made the same decision. The usual return policy is 14 days.

The release of the new iPad prompted immediate concerns from customers on the matter, considering it has completely replaced the third-generation iPad, which was only released about seven months ago. Apple’s iPad support forums are full of users wondering if they can make the exchange. There has been no official word from Apple.

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I just sent an email to the Apple store where I bought my 3rd-gen iPad 32 GB with Verizon, to see if they’d be offering any exchange considerations.  I bought it 20 days ago, so any theoretical 30-day exchange for the 4th gen probably wouldn’t be available to me since the new cellular iPads aren’t going to be out until mid-November.

My iPad 3 is such a big upgrade over my first-gen iPad with 3G it’s not going to ruin my life if I can’t exchange it for the fourth, but obviously I would have waited if I’d known the iPad 3 was going to be replaced so soon.

Posted by Brian on October 25, 2012 at 11:13 AM (CDT)

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