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Survey: iPhone 4 satisfaction same for Verizon, AT&T
According to the results of the latest ChangeWave survey, U.S. iPhone 4 users reported nearly identical levels of satisfaction, whether they were on Verizon or AT&T. Among Verizon iPhone 4 users, 82 percent said they were “very satisfied” with the handset while 16 percent described themselves as “somewhat satisfied,” compared to 80 percent and 18 percent of AT&T iPhone 4 users, respectively. The survey also sought to find the disparity between dropped calls reported by Verizon and AT&T iPhone 4 users; Verizon users reported a dropped call rate of 1.8 percent over the last 90 days, compared to 4.8 percent for those on AT&T. Finally, among customers planning to purchase an iPhone 4, 46 percent plan to use Verizon as their wireless service provider, while only 27 percent plan to use AT&T.
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Why is the chart showing the dropped call disparity (huge!) yet the title is only talking about how people on AT&T and Verizon are equally happy? I would think the dropped call stat would be the leading story here.
Posted by Jeff on April 6, 2011 at 5:37 PM (PDT)