Telia revises iPhone service plans for Sweden | iLounge News

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Telia revises iPhone service plans for Sweden

Following complaints from potential customers regarding the voice, text, and data limits on its previously announced iPhone 3G service plans, Swedish iPhone carrier Telia has revised its service offerings for the soon to be released handset. Instead of modifying the plans for the iPhone 3G, the carrier has chosen to allow users to pick from its existing plans for other mobile phones, then add a 199 SEK (roughly $33) unlimited data option. It remains to be seen whether other international iPhone carriers facing public scrutiny over their service plan pricing, such as Rogers in Canada, will follow suit and modify their plans to meet customer demand.

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Comments

1

They didn’t revise anything, they just didn’t announce the other avalible plans in the beginning.
They wrote that you could also choose from their existing plans from the start(just not which ones).

Posted by Oscar on July 3, 2008 at 1:29 PM (PDT)

2

Oscar,

There is no mention of offering any further plans beyond the initial iMini, iMidi, and iMaxi plans in Telia’s press release announcing its pricing for the iPhone 3G.

http://www.teliasonera.com/press/pressreleases/item.page?prs.itemId=364410

Posted by Charles Starrett on July 3, 2008 at 2:07 PM (PDT)

3

I’d be very surprised if Rogers modifies their outrageous plans.  Living in Canada I know that Rogers does not easily bow to customer needs/wants.  It is much more interested in the bottom line, which is why Rogers is more favoured by its shareholders than its customers.

Posted by Rod MacCormack on July 3, 2008 at 2:22 PM (PDT)

4

Charles: Regardless of what the press release said, the page on which the initial, poorly received and still existing i-plans were detailed included - at the time of the release of those three original plans - a note that the iPhone would be available for existing or new users of many of their normal plans as well, including the note about the recommended 199 SEK unlimited data add-on. (This is precisely what made it memorable - why would Telia recommend an add-on for a plan that includes data?)

This was also what I was told by my friend, who works at Telia, even right before the i-plans were released.

Posted by Jesper on July 3, 2008 at 2:40 PM (PDT)

5

Charles,

I just skimmed through the press release before, but I’m almost certain that when they sent out their third newsletter(june27th) they mentioned that you could choose from other plans aswell (just not specifying which ones).

Jesper explained it better than me. smile

Posted by Oscar on July 3, 2008 at 3:20 PM (PDT)

6

Both Oscar and Jesper are correct. Telia did state that other plans would be able to be used but at the time of the press release did not have prices set for those plans. Regardless of the new plan costs, Telia is still shafting its Swedish customers and should modify the three iPhone plans….as it stands, they will be losing a lot of potential customers (from what I’ve been hearing in a variety of forums).

Telia (as well as telcos in other countries) had the chance to pull in a vast number of customers from their competition if they set decent prices but it looks like very few countries are thinking about the customers. They likely think that people will buy this new-fangled toy regardless of the cost. Think again!

Posted by Skrat on July 3, 2008 at 3:53 PM (PDT)

7

It wasn’t in the press release, but it was mentioned in their special iPhone plans page right from the start, at the same time as the press release was published, that you could choose any ordinary plan as well, but they would present them later.

So this article is wrong, it suggests that they somehow changed their mind, but they NEVER did.

A lot of people were upset about the pricing of the special iPhone plans and called Telia all sort of things. But at the end of the day, when you sit down and actually compare these plans with their standard plans they’re not that bad. For some people they’re actually the best choice (depending on how much you would use the phone).

I think some of those who complained had their expectations all wrong. Telias plans *are* expensive, but there were expensive before the iPhone, so this isn’t news at all and their definitely NOT shafting the iPhone customers any more then their usual costumers.

Like all other iPhone carriers they have to pay the price Apple demands, and then get that money from their costumers in return.

Of course, things would be *so* much easier if Apple just sold the iPhone like any other piece of hardware, not locked in any way. But that’s not the way Apple chose this time, unfortunately.

Posted by Adrian B on July 4, 2008 at 1:29 AM (PDT)

8

Yeah but to be hones.. okej we got more choises.. but no better prices!

The cheapest plan with unlimited data is 167 $ more expensive then the cheapest iPhone special plan.. (totaly seen) Sure free surf, up to 5 GB data, then the speed is cut off down to 30Kb/s !!

So that was´nt really a specially good “improvement” to be honest.. :/

Posted by WwW on July 4, 2008 at 6:03 AM (PDT)

9

http://img385.imageshack.us/img385/9652/abonnemangtm0.png
“Du kan använda iPhone med andra abonnemang från Telia”
You can use iPhone with other plans from Telia.

Posted by Oscar on July 4, 2008 at 6:15 AM (PDT)

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