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iPhone Upgrade Program users frustrated by limited stock, reservation problems

If you buy your phone for $1000. and after one year sell it for $500. What do you have?

Posted by Shane Stalone on September 12, 2016 at 3:54 PM (CDT)

iPhone Upgrade Program users frustrated by limited stock, reservation problems

It is only yours if you take the contract to full term. If you trade at 1 year, then you have paid circa $500 and have nothing to show for it. You then start a whole new contract for the upgraded phone. That’s a lease, even if they don’t explicitly call it such.
What you describe, paying off the balance of your contract and then owning the phone is no different from paying off the balance at the end of a lease and keeping the car you are leasing—except, of course, that the interest rate is quite favorable (can’t beat 0% can you?).
And I DO want to upgrade next year. The 8 looks to be a much bigger upgrade than the 7 is, assuming rumors are correct.

Posted by Marian Petrides on September 12, 2016 at 12:06 PM (CDT)

iPhone Upgrade Program users frustrated by limited stock, reservation problems

I don’t see the shaft. These are our phones. It is no lease. If you don’t want to get a new iphone then you just keep paying the monthly no interest charge for another year. If you want to sell the iphone then you can sell it and just pay back what is still owed on the phone. I was able to reserve a phone on sept. 16 between 8-830. I just have to take my phone in and pay 45$ for the new one. And also pay my monthly payment for this month. If i dont want to upgrade next year, then I just keep paying the monthly payments instead of trading in. It is weird that I can’t just pay off the phone. I can’t make a payment higher then my monthly bill.

Posted by Incarnato on September 12, 2016 at 10:23 AM (CDT)

iPhone Upgrade Program users frustrated by limited stock, reservation problems

Well, I was never crazy about paying $40-50 a month essentially to lease a phone I will never own (assuming I go for annual upgrades). Your experience seals the deal. I’ll start now setting aside that same amount monthly and purchase an iPhone 8 the minute they become available—paying full price up front. If I keep that phone for 2 years and continue to set aside what I would have paid in installments for that 2 years, I’ll be paying the same as I would have through the Apple Upgrade program with none of the gotchas. Or, I can upgrade annually and sell my old phone on eBay.
Nice try Apple, but the devil’s in the details. It’s the Apple fanboys that feel a need to upgrade annually—preferably the minute a new iPhone comes out; shaft them (as you are doing) at your peril.

Posted by Marian Petrides on September 12, 2016 at 8:41 AM (CDT)

iPhone Upgrade Program users frustrated by limited stock, reservation problems

No.. thats not the issue.. The issue is we CANNOT preorder.
You see, un-like someone who orders online, we MUST go into the store to get our upgrade.. because of that, it creates a whole mess of issues..
1) The phone must be available in the store.. So if it’s not, we cannot pre-order it and expect it to be delivered to the store on X date.
2) because we must go into the store to have our phones assessed to make sure their is no damage, again, we want to walk OUT with a phone, we cannot just go in, pre-order, hand over our old phone, and have NOTHING to use while waiting for our new phone to arrive.
3) apple system, as it stands is not setup well to allow pre-orders that require a pickup in the store.. Apparently..
So we have to wait for stock to be plentiful in the store we must use, which is SOOOO much BS. Basically, this upgrade program sucks if you your someone who wants to be in on the rush, because Apple pushes us to the back-burner.

Posted by Adrayven on September 11, 2016 at 12:04 PM (CDT)

Apple executives explain decision to kill off headphone jack

i’ll stay with my iPhone 5, which is perfectly normal for me today (and at least next 5 years) and because of that decision with 3.5 jack and complete ignorance about Apt-X, HEVC and etc. - such can be the last iPhone i bought from “Apple” company, returned to their former times without Jobs, so becoming mediocre company, trying to hold the niche luxury market with watch, (Jobs would sell them for $50 today, no one care about ceramic and gold with crocodile leather).

Posted by lushnya on September 10, 2016 at 2:20 PM (CDT)

Apple executives explain decision to kill off headphone jack

i’m very disagree they DO NOT provide any reasonable explanation except very silly “we need some space, so we decide to reduce consumer comfort”.
All armature headphones today which cost more than $500 using old headphone jack, this is awful and humiliating to use them with “adapter”.
From the technical point of view about Lightning port - Apple gets rid of industry standard in favor for proprietary interface port which NEVER become such standard because Apple don’t make it free to use and require certification from companies.
As about sound - the reason can be if you look into their Lightning dock - which connecting with phone only by their port. Apple docks are interesting device because they provide full volume sound output which is important for devices with big impedance. Apple docks never had volume control, you must control that on device which gets full output sound (it provide more output than the iPhone/iPod itself).
The problem is that this little “adapter” do not have such full output - if you tear down any Apple dock it have a very big components board to provide that full output. And Apple silent about that, there’s no miracle, they can’t fit such many chips into this wire, at lest yet.
This was the most awful event comparing with Jobs times - Jobs specifically showing the advances of new tech - only in his time Apple first company in the world which start use USB, CD-R drive and especially first Wi-fi in notebooks (look the video people goes hysteric about that miracle without wires). And i’m not talking about absence of Apt-X when they directly advertise now bluetooth audio (which is awful in quality without that feature), they still ignoring HEVC standard in all their products, including Quicktime player.

Posted by lushnya on September 10, 2016 at 2:11 PM (CDT)

Apple executives explain decision to kill off headphone jack

Yeah, I think Apple’s done it in as reasonable a way as possible. Not only is the adapter included, but the size is compact enough that you could simply leave it on the end of whatever headphones you normally use (although personally I sort of wish it were black instead of white). The price for extra adapters is also pretty reasonable by Apple standards, meaning that it’s not all that cost-prohibitive to buy more if you have multiple pairs of headphones or other requirements like in-car playback and don’t want to have to swap the one adapter around.
It’s really not all that different from what a lot of people with battery cases have already had to contend with for years — most battery cases include an adapter that you need to attach just so most headphones can fit through the bottom of the case.

Posted by Jesse Hollington on September 10, 2016 at 11:13 AM (CDT)

Apple executives explain decision to kill off headphone jack

I was miffed about this during the rumor phase because I’ve invested a lot of money in my B&O wired headphones. But now that I see the big picture of what they did, and seen that they included an adapter for “free”, I’m fine with it. I think it makes sense.

Posted by Steve Allen on September 10, 2016 at 11:09 AM (CDT)

iPhone Upgrade Program users frustrated by limited stock, reservation problems

It sounds like the people in the upgrade program were promised a new iPhone.  However, there seems to be wiggle room, in the language of the agreement, as to when they would get it.  It doesn’t seem like they were promised an iPhone during the pre-ordering process.  Just that they will get one at some point in time.

Posted by Steve Hemsley on September 9, 2016 at 5:28 PM (CDT)

iPhone Upgrade Program users frustrated by limited stock, reservation problems

For the average 6/6S Plus or non-Plus user, I’d say this is an upgrade cycle to pass over.  Issues with the iPhone Upgrade Program, carrier-specific modems, and minimal design changes make it something more for a 5S or earlier device owner to consider.  Personally, for the first time I’m skipping an annual update—but I’m looking forward to next year when I’m guessing a 10-year-anniversary device will be drool-worthy ;-)

Posted by snworf on September 9, 2016 at 5:10 PM (CDT)

iPhone Upgrade Program users frustrated by limited stock, reservation problems

That’s why I stuck with ATT Next program. Has been around a few years and they have most of the kinks worked out. Got 3 upgrades ordered.

Posted by Martin Cohn on September 9, 2016 at 3:27 PM (CDT)

iPhone Upgrade Program users frustrated by limited stock, reservation problems

Well, it would have been impossible for the article to have been written several years ago, as it refers to Apple’s iPhone Upgrade Program, which only came out last year with the release of the iPhone 6s and iPhone 6s Plus.
So in other words, this is the first year customers of the iPhone Upgrade Program are actually trying to use the program to upgrade to a new iPhone, and at least some are finding that the program isn’t working quite the way they expected in terms of letting them get their hands on the new iPhone models that they were promised on an annual basis.

Posted by Jesse Hollington on September 9, 2016 at 3:10 PM (CDT)

iPhone Upgrade Program users frustrated by limited stock, reservation problems

“A number customers”...........is that 2 or 20K.  What kind of reporting is this? This article was probably written several years ago and just reprinted….nothing new here.

Posted by Ron A. on September 9, 2016 at 2:46 PM (CDT)

Apple Watch Series 2 and Apple Watch Nike+ boast built-in GPS, swimproof water resistance

This is great for people who liked the Apple Watch, but wouldn’t buy it because it didn’t cost enough.

Posted by Ted on September 7, 2016 at 4:31 PM (CDT)

Apple's iPhone 7 & iPhone 7 Plus feature water resistance, force sensitive Home button, new cameras

Roger that, I was aknowleging the fact that by them making it water resistant it is now really desirable. It’s a great selling point alone.

Posted by Stealth Diggers on September 7, 2016 at 4:23 PM (CDT)

Apple's iPhone 7 & iPhone 7 Plus feature water resistance, force sensitive Home button, new cameras

They did make it water resistant.
“Both of the iPhone 7 models now come in a new jet black glossy finish and black finish, in addition to the more standard silver, gold, and rose gold options, and also now feature IP67 water and dust resistance”
In fact, during the presentation they showed a picture of someone falling into a pool with their iPhone in hand.

Posted by ScooterD35 on September 7, 2016 at 4:13 PM (CDT)

Apple's iPhone 7 & iPhone 7 Plus feature water resistance, force sensitive Home button, new cameras

The inside camera now shoots 1080 which is something I have desired for a long time being that I use that inside camera a lot shooting video. Make it water resistant and the 7 becomes very desirable.

Posted by Stealth Diggers on September 7, 2016 at 4:05 PM (CDT)

Apple Music $99/year gift cards now available

What, nothing for those on the family plans?  I have been buying iTunes cards from places like Staples and eBay, which saves $15-20/$100.  I would love an annual family plan at $150 or less!

Posted by ecirwin on September 6, 2016 at 6:01 PM (CDT)

Apple to begin removing outdated and non-functional apps from App Store on Sept. 7

This is a great idea. Now if they’d just start deleting defunct podcasts, I’d really be happy.

Posted by Steve Allen on September 2, 2016 at 12:34 PM (CDT)

BMW selling CarPlay as standalone option

Or, you might say that BMW buyers who don’t want or need Car Play will save $300.

Posted by raleedy on September 2, 2016 at 12:08 AM (CDT)

Apple sued over unresponsive iPhone 6/6 Plus touchscreen issues

I had this problem and spend $150 to get my 6 Plus fixed. Tech said it was because the phone was bent.

Posted by bruintoo on August 29, 2016 at 7:18 PM (CDT)

Apple announces Sept. 7 event

Now for the guessing of the meaning for those color dots…  New iPhone colors?  Increased camera color accuracy?  Pretty posters and signage for the event?  What could it be?!?!... ;-)

Posted by snworf on August 29, 2016 at 12:25 PM (CDT)

Report: Apple developing its own Snapchat-style social video editing iOS app

You know, these “me too” ventures by Apple usually never turn out well…pass on this, Apple.

Posted by David_SC on August 25, 2016 at 12:42 PM (CDT)

Universal calls an end to exclusives amid criticisms that Apple Music is hurting the industry

Wow…how times have changed! The kettle now calls the pot black

Posted by David_SC on August 25, 2016 at 12:39 PM (CDT)

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