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Open Letter to Apple Concerning the Mistreatment of Apple Customers

And I never said I wanted free updates and I wish you people would pick up on that. I said I’d be willing to pay. And damnit, I paid for features just as much as a person who buys a new 30GB, I feel that having bought a 20GB so soon before the switch I deserve the features for the 10GBs I’m missing. I’m not even complaining about that. I’m not even complaining about the games or the customizeable menus. I just want the damn playlists. That’s all I’m about. Every other MP3 player on the market has them. I paid about $200 more than the market was charging for some of the most expensive players. I deserve the playlists. Maybe not the rest but the playlists. And I assure you, even if I had the money to buy another iPod I wouldn’t waste it on that. They’re not even that radically different to buy a new one. I already have 20GBs that I can’t fill up so why have 50 with an uglier iPod?In the future I would probably buy a new one, but buying one every four months is just crazy. Even one a year is crazy. I don’t need a new one until I either want it or mine stops working. You can’t say I’m not loyal for that reason. Would you buy a new laptop every month? Or hell, let’s go to a car example since they seem so blatantly relevant to some of you people…..would you buy a new car every year? Or every time they add 10 HP to the engine and nothing else? I didn’t think so. So why buy a new iPod every couple of months? I don’t even think Apple expects that to happen. And not everyone buying gen 3s is a previous customer. How would you even know that? It’s not like Apple publishes sales figures of repeat customers. If they did they’d have to ask you if this was your first iPod, and I don’t remember anyone ever asking me that about my gen 2 iPod. And please don’t call me disloyal to Apple, I plan on getting a Powerbook and I just fixed up a Powerbook Duo 230 from two parts computers the other day. I just want what I’ve paid for.

Posted by zync on June 13, 2003 at 10:51 PM (CDT)

Open Letter to Apple Concerning the Mistreatment of Apple Customers

Well Cougar, I payed $501.83 for my iPod. I dont’ know how much the 5GB originally cost but I don’t think it was that much more. There are two reasons I’m not an early adopter: 1. I didn’t know the iPod existed because I wasn’t a mac person and 2. I wouldn’t have had the money if it weren’t for my scholarships. And yes, I DON’T have the money to buy another one, besides the fact that I don’t like the redesigned version. I only got my iPod for two reasons: 1. I wanted it and had some scholarship money and 2. I needed a 20GB firewire drive for an electronic media course. I don’t have that kind of money, sorry….I work at a Target, that means no income. Plus I’m 19 and I pay car insurance and my car payments, and usually my parents help with the insurance, but I still owe them the money. I live in the boonies and I have to go at least 40 mi. to get back to the friends I went to Highschool with, my college, and my girl. So, no, I’m sorry, I simply can’t afford another iPod. It was a stretch to even get the one I own.

Posted by zync on June 13, 2003 at 10:51 PM (CDT)

Open Letter to Apple Concerning the Mistreatment of Apple Customers

Cougar, I’m sorry for the confusion. I was replying to many people as well as you. And still 1st gen and 2nd gen 10GB aren’t all that different. But by buying a 10GB you weren’t really on top anyway because the 20GB then came out. Sorry for the confusion once more :)

Posted by zync on June 13, 2003 at 10:32 PM (CDT)

iPod clone spotted, will Apple pursue?

This looks nothing like an iPod.

Posted by jerseyfreeze on June 13, 2003 at 9:48 PM (CDT)

Samsung backs down from potential lawsuit by Apple, redesigns iPod clone

I agree.

Posted by Mr.K on June 13, 2003 at 8:35 PM (CDT)

iPod clone spotted, will Apple pursue?

I think the Samsung yep was closer to the iPod because it uses the same tiny 1.8 drives instead of the big clunky 2.5 drives.

Mike

Posted by mike on June 13, 2003 at 8:32 PM (CDT)

iPod clone spotted, will Apple pursue?

is it just me or does that look nothing like an ipod?

Posted by austin on June 13, 2003 at 8:24 PM (CDT)

iPod clone spotted, will Apple pursue?

Ummm, that looks nothing like iPod. And reason ipod is threating to samsung is due to their round navigational interface. This thing dosn’t even have any!

Posted by Bob on June 13, 2003 at 8:10 PM (CDT)

iPod clone spotted, will Apple pursue?

It looks nothing like the iPod.

Rather, it reminds me of one of the hundreds of PDAs already on the market. Let’s stop over-reacting.

Posted by Tyler on June 13, 2003 at 7:56 PM (CDT)

Speck Products Announces Several New iPod Cases

I had the white Hardcase one for my 20GB, and I thought it was great it really protected the whole ipod.
Cant wait to get the clear one now for my new Ipod.Seems sooooooooooooooo long
til July. :O)

Posted by Danny on June 13, 2003 at 7:22 PM (CDT)

iPod clone spotted, will Apple pursue?

I’m not going to buy any product that’s “Brand Neew”

Posted by Eric on June 13, 2003 at 7:10 PM (CDT)

iPod clone spotted, will Apple pursue?

if anything looks like the ipod its e.digital odessy 1000

go here to take a look


http://www.mp3mall.net/shop/catalogue.php?prod=19

Posted by Phill in Texas on June 13, 2003 at 7:07 PM (CDT)

Open Letter to Apple Concerning the Mistreatment of Apple Customers

i realize that but sure they also payed for a smaller ipod with a new design, but i think we are entitiled to the update also because we payed 100$ more

Posted by lakerslover on June 13, 2003 at 6:46 PM (CDT)

Open Letter to Apple Concerning the Mistreatment of Apple Customers

How are 1st and 2nd gen ipod owners being loyal?  You don’t want to pay for an upgrade that 3rd gen owners had to pay for.  Most 3rd gen owners are, or were, owners of 1st or 2nd gen ipods. 3rd gen owners, for the most part, have show their loyalty by purchasing multiple ipods.

Posted by cougardew on June 13, 2003 at 6:44 PM (CDT)

Open Letter to Apple Concerning the Mistreatment of Apple Customers

i got it for half a year i think you deserve a year on top, and anyway i believe apple should be loyal to the customers and they will be loyal in return (im talking about firmware of course) so perhaps thats why i believe they should, and about the longer battery issue read the article on ipodlounge about how it really isnt because the new ones use it more effeciently

Posted by lakerslover on June 13, 2003 at 6:33 PM (CDT)

Open Letter to Apple Concerning the Mistreatment of Apple Customers

With my 5gig I was at the top for about 2 months before the 10 gig was introduced.  I sold the 5 gig and then bought the 10 gig.  I was on top with the first gen 10 gig for maybe 6 months before the 2nd gen ipods were released.  As you can see I wasn’t “on top” for very long with either of my first 2 ipods.  As for the car thing… I don’t know what you’re talking about because I didn’t make any comparisons to any car.  Maybe you should read my post again. You said ” No offense but you knew the next model was coming out”  How did I know a 3rd gen ipod was coming out?  I didn’t.  I found out when ipod lounge broke the story.  I can understand that a college student may not have the money to buy a new ipod every 6 months but that’s not Apples fault.  I’m not a lawyer and I can’t afford a BMW, so what, that’s nobodys problem but mine.  Can you really not afford it or do you just not want to pay $400 for a software upgrade?  I feel that I, and everone else who bought a 3rd gen ipod, deserve to be “on top” for more than a month.  You got 4 months and are complaining.  If Apple releases the new firmware in June or July the 3rd gen owners will get less time at the “top” than you got with your 20gig gen 2 model.  You don’t seem to care at all about that.  It sounds like you just want what YOU want, when YOU want it.  3rd gen owners paid money for the same extras that you want for free.  Why should you get for free what I, and others, had to pay for?  You’re not even an early adopter that supported Apple in the “early days” of the ipod.  5gig owners may be able to say they are but you have a 20gig so you were not an early supporter of the ipod.  You never answered my question so I will ask it again.  Who should Apple be more loyal to?  You and your supporters who will never buy a new ipod as long as new upgrades are available for free, or, People like myself, who have bought multiple ipods and will buy the 4th gen when it is released?

Posted by cougardew on June 13, 2003 at 6:29 PM (CDT)

iPod clone spotted, will Apple pursue?

It can barely be called a clone as it is about 50% bigger. It uses a 2.5” notebook hard disk as storage. iPod uses 1.9” PCMCIA hard disk. Much heavier and bulkier than iPod.

Posted by pbox on June 13, 2003 at 6:28 PM (CDT)

Dell delays iPod shipping

Have faith/luck!
I ordered mine about a week ago and the estimated ship date was July 6th!!! But then noticed it shipped from dell on June 9th and I got it on the 11th of June! Pretty awesome. I was definitely freaked out and dejected but it ended up OK….

Posted by rob on June 13, 2003 at 6:21 PM (CDT)

iPod 10GB 2G at BestBuy $199

mine was priced at 299 too but i told them that they were 199 a couple weeks ago then they punched the upc into there computer and they told me that it is 199$

Posted by justin on June 13, 2003 at 6:13 PM (CDT)

iPod 10GB 2G at BestBuy $199

Jeff ... called around to a few of the BBs here in Atlanta, and none of them seem to have the 2G 10gb ipods for $199.  One store had one 2G left, but it was priced at $299.  Can you tell me the store where you found this deal?

Thanks!

Posted by michael on June 13, 2003 at 5:12 PM (CDT)

Open Letter to Apple Concerning the Mistreatment of Apple Customers

Cougar, how long did you enjoy being on top with your iPod? I gurantee that with owning three you’ve had it way longer than I have at only four months. I will buy another iPod eventually but as a college student I don’t have enough money to just fork over $1400 to Apple. I don’t even understand why anyone would need more than one iPod of the same generation. BTW, I didn’t complain that I bought a ‘98 Mustang and then they restyled and added 40 HP to the engine. Car examples are useless, the technology doesn’t evolve that quickly! And no offense but you knew the next model was coming out. I did not. You could’ve waited. See how ridiculous you sound? Car != iPod sorry…..

Posted by zync on June 13, 2003 at 4:35 PM (CDT)

Mac: iTunes Tracker 1.0 Released

Open transport error 3168.  That’s all.

Posted by mrfin on June 13, 2003 at 4:18 PM (CDT)

naviPod Wireless Remote for iPods Announced

The iRemote is vaporware. The guy is trying to get someone to give him capital & there are no plans for production.

Posted by bkun on June 13, 2003 at 4:03 PM (CDT)

Speck Products Announces Several New iPod Cases

Is it waterproof?

Posted by swimmer on June 13, 2003 at 3:33 PM (CDT)

Speck Products Announces Several New iPod Cases

I don’t get it!  They are covering my plastic covered iPod with plastic.

Posted by joe on June 13, 2003 at 3:32 PM (CDT)

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