Updated: Is the backlight supposed to be blue?

I was able to get the new 30GB unit by taking it back to the Apple store where I had originally bought it.  I told the guy at the counter that AppleCare told me to swap it out for a new model and he did not say another word.  I was past my 10-day grace period for returns but was well within the 30-day limit that most other manufacturers put on “lemon” products.

If you did not get it from an Apple store, I would recommend badgering AppleCare with phone calls until you get what you want.  I cited the high volume of identical situations being reported by others on the iPod Usage forums at Apple.com.

Good luck.

Posted by cmascatello on May 25, 2003 at 6:42 PM (CDT)

Updated: Is the backlight supposed to be blue?

I was able to get the new 30GB unit by taking it back to the Apple store where I had originally bought it.  I told the guy at the counter that AppleCare told me to swap it out for a new model and he did not say another word.  I was past my 10-day grace period for returns but was well within the 30-day limit that most other manufacturers put on “lemon” products.

If you did not get it from an Apple store, I would recommend badgering AppleCare with phone calls until you get what you want.  I cited the high volume of identical situations being reported by others on the iPod Usage forums at Apple.com.

Good luck.

Posted by cmascatello on May 25, 2003 at 6:42 PM (CDT)

Updated: Is the backlight supposed to be blue?

Ok guys, I have a question for ya. How in the world are you getting Apple to replace your iPods? I have had to reset my iPod about 4 times in the past week, but Apple doesn’t want to repair it. Sometimes it works, sometimes it doesn’t and I want to get me a different 15GB one. How can I get Apple to do something??

Posted by Darkbandit in Charleston, SC on May 25, 2003 at 6:36 PM (CDT)

Updated: Is the backlight supposed to be blue?

Oh yeah, I forgot it say it looks exactly like the ipod on the right in that picture under Apple Store and incandescent lighting.

Posted by P on May 25, 2003 at 6:10 PM (CDT)

Updated: Is the backlight supposed to be blue?

I got a replacemenet 30GB ipod.  The LCD screen is definitely clearer and easier to read.  It’s not sandy/grainy like my old 30GB.  The blacks are a lot blacker, though the background is slightly redish/greenish rather than the sandy grayish.  The LED color is bright and blue/purple like the ocean.  The screen is a lot easier to read with the backlight on, but the backlight isn’t spread all over evenly (just like the old ipod models), unlike the old 30GB.

Posted by P on May 25, 2003 at 6:09 PM (CDT)

Burton AMP Jacket and New iPod Solution

FYI, Burton does not provide a disclaimer that their jacket works only with ‘old’ iPods. Their site simply states, “tested to comply.”

If buying this jacket prior to reading this, I would have thought the new iPod and AMP Jacket are compatible.

Posted by Rob in Alaska on May 25, 2003 at 3:34 PM (CDT)

iPADD: Text Input-On-The-Go for iPod

I think you’ll find thats what they where doing.

Posted by Alex Stapleton on May 25, 2003 at 1:07 PM (CDT)

iPADD: Text Input-On-The-Go for iPod

An interesting adaptation of the iPod. Someone spent time doing something unique they found fun and useful. If it’s not for you, don’t download it, and feel free to discuss the weaknesses you find—but don’t shovel abuse at a developer of a free iPod add-on. What is the point of that? Maybe someone who downloads it WILL find a use for it, like the original author probably has. Do we only want freeware that appeals to every person?

Posted by N on May 25, 2003 at 11:27 AM (CDT)

Burton AMP Jacket and New iPod Solution

I agree with Oenie.  Quit yer whining.  You bought an iPod that no one ever said would work with the Burton jacket.  If you bought a custom faceplate for the Nokia 8200 but ended up buying another Nokia phone, is it the faceplate manufacturer’s fault, or Nokia’s fault that it doesn’t fit the model you bought?  So what if you spent $1000, the magnitude of your screw-up doesn’t make them any more at fault.

Posted by tonicboy on May 25, 2003 at 10:59 AM (CDT)

iPADD: Text Input-On-The-Go for iPod

This is the most useless utility I have ever seen.  Sacrifice your on-the-go playlist to be able to laboriously enter just one note letter-by-letter, and have that note disappear as soon as you sync?  By the time I go through all that trouble, I could’ve memorized whatever note I wanted to make and it would last a lot longer.

Posted by Tai Nguyen on May 25, 2003 at 10:46 AM (CDT)

Updated: Is the backlight supposed to be blue?

i agree that is such a cool feature

Posted by ari on May 24, 2003 at 10:01 PM (CDT)

Updated: Is the backlight supposed to be blue?

Okay, we can settle this this way: Wait till night when it’s completely dark, and then turn on the backlight. Then turnon some floresent light and see what color it is. I fseveral people do this then we’ll see what the is goin on. Personally, I think this is crazy, and I think that whichever color I get, I’ll be happy because I like both.

BTW: I think that apple should clarify this, and in the next rev add a function to pick the color. Like this: http://www.audiovox.com/cgi-bin/ncommerce3/ExecMacro/product_mainpage.d2w/input?prrfnbr=1743904

It lets u pick a color.

Posted by csyria on May 24, 2003 at 9:55 PM (CDT)

KBase Document: How to Install Dock Cover

I’m sure you can use the 10 in a 30 dock, but not the other way around.

Posted by mongoos150 in Tucson, AZ on May 24, 2003 at 3:41 PM (CDT)

Updated: Is the backlight supposed to be blue?

I have the 2nd generation 20GB iPod and a new 15GB iPod that shipped about a week after release. As varekai2 points out, the LCD on the older iPod has much better contrast and is generally crisper than the one on the new iPod. The display is more gray than green and the text appears more gray than black on the new iPod. The backlight is almost pure white on the new iPod where the 20GB one has a slight bluish tinge in identical lighting conditions. So Apple is definitely using different LCDs and LEDs here. From the comments by a couple of people here, it appears the LCD on the newest iPods is more similar to the older iPods (higher contrast, blacker blacks). If that’s the case, I’m swapping mine out.

Posted by lsherman on May 24, 2003 at 11:52 AM (CDT)

KBase Document: How to Install Dock Cover

So a 30 GB iPods dock cannot be used to sync a new 10 GB iPod? Interersting. My wife was going to buy one of those and was going to use my dock. Aparently this is not possible.

Does anybody have a 30 GB iPod handy to stick into a 15 GB dock?

iPods and other things:
http://www.sebimeyer.com

Posted by sebimeyer on May 24, 2003 at 10:53 AM (CDT)

iPADD: Text Input-On-The-Go for iPod

This is utterly ridiculous. Once you sync the On the Go playlists are wiped, so everything you spend time entering so meticulously is gone as well.

So why bother?

iPod and other things:
http://www.sebimeyer.com

Posted by sebimeyer on May 24, 2003 at 10:49 AM (CDT)

iPADD: Text Input-On-The-Go for iPod

Sounds too time consuming to be convenient.

Posted by SFNE Freak in CT on May 24, 2003 at 6:09 AM (CDT)

Oprah Gives iPod

Well thats probablly because they dont want the same people popping up in the audience on tv all the time and being recoginized. i was just kidding above but hey ill admit thats awsome but its just too bad a lot of those people wont give 2 thoughts to the item except to say hey i got a free $400 whatchyamacallit on the oprah show! oh well so is life.one guy look excited and maybe there will be some lucky people who recieve them and wanted one from those people. basically i just hope they are appreciated. its actually smart for apple to do this so outside people who normally wouldnt buy one will enjoy and spread the word.

Posted by MR Quackers on May 24, 2003 at 2:02 AM (CDT)

Windows: MUSICMATCH Jukebox 8 Released

Interesting discussion. My opinion: good product but MM is a company of deceitful thieves. They promise a lot but don’t live up to it. Even to the ‘lifetime upgraders’. They only honour a couple of upgrade times and then slam the door right in your face. That is lying and stealing. Besides that, the new 8.0 version excells in crashing on XP’s.

Posted by John in Canada on May 24, 2003 at 1:23 AM (CDT)

Apple: iPod (with Dock Connector) Manuals Posted

That is cause it won’t charge through USB 2. It will charge on a PC through firewire. They should have been more clear about that, i found that odd also.

Posted by SirBaesa on May 23, 2003 at 11:20 PM (CDT)

iPADD: Text Input-On-The-Go for iPod

Its on the go… you type it up on your ipod..

I think the idea is bull shit, there’s no need for it I think!

Well. Thats my opinion anyway.

Posted by phester in TX on May 23, 2003 at 10:24 PM (CDT)

iPADD: Text Input-On-The-Go for iPod

can you enter the note on the go

or do you have to enter it on your mac??

Posted by Phill in Texas on May 23, 2003 at 10:04 PM (CDT)

Updated: Is the backlight supposed to be blue?

Kind of funny the rep said that the backlight ws blue when it clearly says it is white on the apple site.

Posted by RB on May 23, 2003 at 9:18 PM (CDT)

Updated: Is the backlight supposed to be blue?

yes i also saw this difference on the old ones, where in different lighting it appears different colors, and i also found out that on some of the old mac ones the backlight seems to fade on and off whille on the pc ones it goes straight on

Posted by ari on May 23, 2003 at 5:49 PM (CDT)

Oprah Gives iPod

Yeah, the audience doesn’t know… and a lot of people were trying to guess when Oprah was going to do another show like this, so I think this was one way to throw a curveball to all those people.  I remember her stating once that people emailed her on when they can attend a show where she was giving things away… and she answered that only people who would come for the show would be deserving of such gifts.  As for the Oprah show, you are only allowed to attend a show a given number of times within a certain period of time.

Posted by varekai2 in Chicago, IL on May 23, 2003 at 5:37 PM (CDT)