comments

Works fine. Huge improvement in quality and ease of use when compared to the iTrip

Posted by Julien on August 14, 2004 at 3:03 AM (PDT) Comment 41

Bought the iceLink 1.1 about 2 months ago. Setup is a Kenwood receiver with Sirius satellite tuner. Ran into the same problems that the reviewer had (fails to recognize the iPod after I usually turn off my car). Thank goodness my satellite tuner is under my back seat so I can unplug the unit and plug it back in to make it work again.

Dension's customer support is absolutely the WORST. Be advised when dealing with them, they do not focus on making the customer happy and will leave you hanging if your product fails to work.

Posted by James on August 14, 2004 at 7:49 PM (PDT) Comment 42

I really wish someone would talk about this in an 03 Accord. I know with the original it was a real pain to install. I cant get a feel for how this really works and this car example sticks... there is too much goong on in the car itself for me to feel like i understand how well the icelink is working and how it was intalled. I have looked at other intallations of icelink hardare and I dont want ot have to tear open my car to put anyhting in it for my ipod... does this little novelty solve that problem?

Posted by robbiesan on August 17, 2004 at 5:25 AM (PDT) Comment 43

Has anyone heard of a device for the ipod being built by pioneer? It's supposed to have the functions of the ice link, and show the track information on the head unit. Someone at work told me about it.

I bought an Icelink for my 2005 Scion tC... So far it's great, I've had the 'getting stuck' problem, once or twice... other than that, it's good. I just feel like it was too expensive a solution and I rushed into it.

Posted by Luis on August 17, 2004 at 8:44 AM (PDT) Comment 44

ok seriously does anyone know if this new hotness works well in 03 and 04 accords? I take it this is the new version of the ICELink... so do i still have to tear apart my console to install it or does it have an easier installation?! somepne help this poor innocent novice!

Posted by robbiesan on August 17, 2004 at 9:32 AM (PDT) Comment 45

robbiesan,
Cotact Dension directly. I emailed them about my toyota and the very next day they responded.

Posted by Jeff Furse on August 17, 2004 at 11:59 AM (PDT) Comment 46

I just put one in my 2004 Ford F-150 with a cheapo replacement Sony head unit. This thing is fantastic! Sound is better than expected, installation was easy, and it looks very trick. I highly recommend this product.

Posted by halbritton on August 18, 2004 at 11:33 AM (PDT) Comment 47

These guys haver the WORST customer service I have ever experienced. They are unresponsive to emails, and I had to file a dispute with my credit card company. They shipped an order that I cancelled, send the wrong mount, and they will not respond to my request for an RMA. It's a longer and very painful story so far. And it ain't over yet.

Avoid like the plague! What goes around, comes around.

For just about $50-60 bucks more, you can get a new Alpine radios with there upcoming device that offers on screen dosplay of tracks etc.

Save your money, be patient, and get a product from a reputable company like Alpine via Crutchfiled.

I truly feel sorry for anyone else who has had trouble with these folks.

I am left furious...

Peace.

Posted by KAH on August 22, 2004 at 8:28 AM (PDT) Comment 48

I have a 2004 Expedition with built in 6 CD changer in the head unit. Don't feel like pulling it out and installing a third party unit. What would be best for me? The Aux-Pod sounds interesting. Thanks in advance for any help.

Posted by flatwater on August 23, 2004 at 5:12 AM (PDT) Comment 49

Dension seems to think they have a corner on the market and their CS is the worst I've experienced (except for a direct mail computer manufacturer). I've had control problems since I first installed the ICElink 1.1, but they were resolved (not by Dension BTW) when I updated my iPod's firmware. I hate that I'm always compelled to buy the "state of the art" I should have waited for their to be some competition.

BTW, mine is installed in a 2004 Audi TT w/ OEM non-Bose Concert II H/U

Posted by grant on August 23, 2004 at 5:37 AM (PDT) Comment 50

I had an icelink installed in my Toyota Sequoia and I had problems with it at first, but it was an issue that the installer caused. The adaptor cable was not secured properly and it was a pain to figure out. Fortunately I was able to access the cables by only removing glove box. Now it works as advertised. I will agree that their customer service is somewhat mediocre.

Posted by sw on August 23, 2004 at 3:14 PM (PDT) Comment 51

Initially i had no problems with the unit. It was professionally installed and worked fine. After using it for about one month the volume became limited and odd background noises developed. I contacted Dension and they were completely unhelpful. Do not count on them for any customer service. When the unit works its great but if you have a problem watch out!

Posted by Jonathan Bloom on August 25, 2004 at 10:34 AM (PDT) Comment 52

"but they were resolved (not by Dension BTW) when I updated my iPod's firmware"

How about reading the docs before griping?

Posted by LMH on August 27, 2004 at 1:57 AM (PDT) Comment 53

I have the IceLink 1.1 mounted in an Audi S4 and it works perfectly. The problems the reviewer found are not present on the Audi.

The IceLink definitely needs play list control and ID3 tag info would be nice as well.

Posted by bfly on September 1, 2004 at 6:01 AM (PDT) Comment 54

Has anyone tried the Ice-Link with a Toyota Corolla '04 factory unit? With all the complaints here, I think I'm going to go with PAC's AUX-POD.

Posted by Richard on September 4, 2004 at 2:35 PM (PDT) Comment 55

Does anyone know the pin puts for the 8 pin Din on the end of the icelink V1.1 cradle..I accidently pulled it off when installing..any help would be appreciated!!!

Posted by dave on September 7, 2004 at 3:03 AM (PDT) Comment 56

I have a 2001 Golf (single-DIN factory radio) and a 4G iPod on the way. I'm mainly interested in iPod controllability from the radio, especially the pause feature. (My phone kit is connected to the stereo, and puases CDs when on the phone.) How well does the iceLink work? The responses from VW owners have so far been highly varied.

Posted by Helicon Twist on September 8, 2004 at 1:48 PM (PDT) Comment 57

i installed it in my 2003 jetta and it works fine without any problems, the display on my headunit can't display any info other than track and cd #s , so it works great for me.

Posted by pepejoe on September 16, 2004 at 7:27 PM (PDT) Comment 58

I still haven't found out how to keep my xm radio and still keep my ipod connect on my 04 honda accord. The vehicle came with factory xm radio. Any help would be greatly appreciated.

Posted by joe chavez on September 29, 2004 at 6:05 PM (PDT) Comment 59

I have a Renault Clio with Panasonic (aftermarket) CD player... will the ICElink work for me?

Posted by denise on October 4, 2004 at 1:47 AM (PDT) Comment 60

Update... I installed this in my 2001 VW Golf. I am extremely dissatisfied with the various "bugs" in the ice:Link, expecially given the $219 price tag. Controllability is flaky, iPod does not pause when radio enters "phone" mode, max. gain setting is less than original CD changer. Worst of all, I have the same need to "reboot" the ice:Link as reported in the review.

I contacted Dension a week ago, and still have not received a reply.

The 2nd unit I ordered, for another VW, was completely shot; the radio refused to recognize the ice:Link. I'm also waiting for the RMA from Dension to exchange it.

So add one more knock against the product and service. Do you hear us, Dension?!?

Posted by Helicon Twist on October 5, 2004 at 11:31 AM (PDT) Comment 61

I didn't read these comments before I bought mine. I actually went to their office to see it demo'd first and met their sales rep Tom Guargliardo. He was polite and answered all my questions. After I installed it, I had some issues with the BMW stereo resetting itself to Euro specs amongst other things and he replied back quickly with answers.

Very positive experience for a product that is working as advertised.

Posted by g_bruin on October 12, 2004 at 1:30 PM (PDT) Comment 62

The Ice-Link works great in my 2001 BMW 540. I love the thing and have not listened to the radio in my car since I installed the ice-link about 2 months ago. I had to remove the cd changer but who cares about listening to 6 cds when you have 20 gigs of music. Although, it would be nice to have the track names show on my BMW Nav/Radio screen. I am extremely happy with the ice-link and would recommend it to anyone.

Posted by Brandon on October 14, 2004 at 8:51 AM (PDT) Comment 63

I'm searching online for the best price on iceLink. I was surprised to find a version 1.2 advertised on WeLoveMacs.com when every other site advertises version 1.1. Anybody know if this is a mistake/typo or a real version upgrade?

http://www.welovemacs.com/i11audir.html

Scott Russell
Memphis, TN

Posted by Scott Russell on October 20, 2004 at 5:41 AM (PDT) Comment 64

I'd also like to know about the round iPod holder that comes with the iceLink package. In some pictures it appears to be made of a dark black plastic with "Denison" printed in white. Other pictures depict it as a lighter-colored & less smooth plastic with no printed text on it. Which is the current version?

Posted by Scott Russell on October 20, 2004 at 5:44 AM (PDT) Comment 65
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