comments

what was the fraud? Is the sound quality OK then?

Posted by wonderstoat on December 30, 2006 at 1:25 PM (PDT) Comment 21

Hi, I'd like to amend my original Luna review. I auditioned it at a second Apple Store and this time the clipping didn't occur. To my ears, the Luna still has the same mediocre sound quality as any other clock radio, but at least distortion and clipping don't seem to be standard features. So to agree with another commenter on this forum, listen to it yourself and see if it sounds acceptable to you. Apart from the depth of sound, it looks like a great product.

Posted by Jeff Berman on January 2, 2007 at 11:12 AM (PDT) Comment 22

jeff, do you think the luna was better at the second apple store because the model was a 'revised' model with improved am fm functionality as well as improved sound? i ask because i'm waiting to buy the luna but only after some kinks have been worked out. when will i know?

Posted by promatt on January 4, 2007 at 5:27 PM (PDT) Comment 23

I bought the Luna at the Applestore this morning. I think it is on its way to being a great product, BUT the radio function on the one I picked up is all but worthless.

The Bad:
-FM radio is barely usable with severe static and AM isn't worth even trying. The external wire FM antenna is less than ideal. Radio reception is impossible unless I string the wire up the wall.
- It can be difficult to read the screen due to font or size. For example the p in pm. I had trouble tunning the radio because it took a minute to tell the small numbers apart.
- If you are up close and at an angle (such as in bed with it on nightstand next to you looking at it) the screen inverts. It is fine from a distance.

The Good:
- Good audio for a clock radio for iPod playback.
- The remote control. It is very nice and feature packed. Change playlists, bass/treble, turn alarms on/off.
- Knobs and menu's are easy to learn and use. Well thought out and simple to use. I could go on and on on how much I like the menu system on Luna.

My Conclusion:
I would say it is an acceptable product as is, but front runner with radio improvements. With radio improvements is will give iHome a run for its money.

I am very happy with it for the most part - 1 serious drawback and you minor ones.

Posted by Russell Silver on January 4, 2007 at 7:49 PM (PDT) Comment 24

Promatt: I suppose it's possible that when XtremeMac fixed the reversed audio channel issue they also fixed other things, but I don't know that they've updated the Luna yet with improved FM capabilities like this article mentioned. I kind of suspect that the Luna at the first Apple store was abused somehow such that the speakers blew out, although you'd think that a device like that shouldn't be able to break just by playing at loud volumes. Hopefully, when the Luna is updated they'll announce it as "improved" or "version 2" or something so we'll know. I'd like to buy one, too (although I still maintain that the sound quality is merely "acceptable").

Posted by Jeff Berman on January 5, 2007 at 6:03 AM (PDT) Comment 25

Hi there guys just thought I'd warn you that XtremeMac are not planning to fix any of these problems anytime soon.
I like most of you was going to buy one of these beauties (as I loved the look of it from the moment I first saw one).
Then having read this review I was a little disappointed to see the negative things being said about the sound quality and radio reception. Still I was encouraged to read that XtremeMac had told iLounge that "substantial changes are coming for Luna at some point in the next couple of months".
Well to cut a long story short I mailed XtremeMac and quoting this article asked when these "substantial changes" would take place. I was quite surprised by the reply I got back from them. Basically they said they had no plans to make any changes to the Luna and it will continue in it's present state.

Posted by JT-MAC on January 5, 2007 at 6:30 AM (PDT) Comment 26

Here is the text of an email I just Recieved from XtremeMac after complaining about radio reception.

-----------

Hello Russell,

My sincere apologies for reception issues. We are aware of certain issues with the radio reception and are working on that issue. As with any new products, issues that come up will be addressed. Again, my apologies.

Thanks for shopping with XtremeMac!

Wil Herrera
Customer Service Manager
XtremeMac

Posted by Russell Silver on January 5, 2007 at 7:31 AM (PDT) Comment 27

I received the Luna for Christmas after seeing it here before its release. While I was very impressed with the quality of actual craftsmanship (materials, design, etc.), I had some problems with it which resulted in my sending it back:

- FM (as someone before me mentioned) was nearly worthless -- it had a lot of static and the FM antenna was pretty much useless and required that you hang it on something above the radio or string it up on something for it to improve the FM reception (which remained static-y)

- the display is difficult to read when you are in bed and the unit is on a nightstand -- the colors and font make it unclear, especially if your vision is imperfect and you don't sleep with your glasses on!

- the alarm would spontaneously go off intermittently throughout the day and night regardless of the settings (and even if switched to "off") ... this was the biggest problem I had with the unit, because it made it virtually unusable.

I do hope they make some changes and release a new version eventually, because with some of these issues addressed, I would be likely to purchase the Luna again one day.

Posted by rckclmbr on January 5, 2007 at 6:26 PM (PDT) Comment 28

I bought both the Luna and the JBL On Time so that I could compare the two side by side in my home. I prefer to wake to the radio (NPR for news in the morning) and listen to music in the beadroom at medium volume. I wanted something that worked as an alarm clock and could also provide good sound quality for iPod listening. I currently have an Emerson clock/radio for my alarm clock and an iM7 for my iPod. I was aiming to save some nightstand space and free up a shelf in my bookcase by consolidating into one bedside device.

Here's my take on the Luna:

On the plus side:
- Awesome design
- Clock/Alarm functions are VERY easy to use and intuitive. I absolutely loved the ease of navigating the menus and tweaking the settings.
- Nice remote
- Great display (adjustable to suit just about any preference)

Negatives:
- Unacceptable radio reception. I live on the top floor of a three flat condo and even with the antenna wire fully extended, the FM reception was marred with static. My cheap clock/radio with no external antenna offered much better radio.
- Sound. As previously mentioned it distorts at low-mid volume. The sound is also lacking low end. The treble and bass settings help, however it just doesn't cut it for bedroom listening at mid volume. The sound is well defined and sounds more balanced than the iHome's I have tried in stores (iHome's bass is much more pronounced). However, the iHomes I tried sounded much better at medium listening volumes because they didn't suffer from the bass distortion that plagues my Luna.

I wanted to like the Luna, and I could have lived with horrible FM reception (as much as it pains me, I would have stopped waking to radio), but I couldn't live with the lackluster sound quality...so I went out and bought the JBL On Time so I could compare the two in my own environment (I paid $189 for the On Time at Best Buy).

Initially, I wasn't crazy about the JBL's design, but I quickly warmed to it. It takes up surprisingly little real estate on my nighstand. Here's my take on the JBL:

Pros:
- Very good sound. It's well balanced and well defined. Bass becomes weaker as the volume increases, however, I find it very acceptable for bedroom use.
- FM Radio reception
- Fairly ease to navigate menus
- Subwoofer line out
- Autosensing display brightness

Cons:
- Display. The display is small and the angle can prohibit easy viewing.
- Only three brightness settings. The lowest might be too bright for some users. There's a LOT of blue light coming out of this thing. It would be nice if the "dome" light could be turned off. Those of you who have seen this know what I am talking about.
- Hard to figure out what station the "wake to radio" alarm is tuned to. It turns out that you must have the radio tuned to the station you want to wake to (just like most standard alarm clocks). The Luna lets you select it as part of the alarm function...so I woke late the first morning with the On Time.
- Lack of user adjustable EQ. It has a computer EQ but I would prefer to be the one calling the shots.
- Lack of remote. For me, this isn't a big deal since it's on the nightstand.

Conclusion: I'm keeping the JBL. Ideally, I would like to meld the JBL's sound quality and FM reception with the Luna's clock and display. I really, really like the Luna's menu system and display, but I could not deal with the sound at comfortable listening volumes. I am surprised that more people don't mention the On Time, as I think it's well deserving of a serious look if you want something in your bedroom with above average sound and a usable clock/radio/alarm.

Posted by conomac on January 6, 2007 at 10:10 AM (PDT) Comment 29

Here's the text from the email reply I had from XtremeMac when I asked when the "substantial changes" they were planning for the Luna would take place.
--------------------------

We are aware of some issues with the radio reception. We sincerely apologize for the inconvenience. There is no new version of Luna being released. As with any new products, issues that come up will be addressed, but the Luna will continue in it's present state.

Thanks for shopping with XtremeMac!

Posted by JT-MAC on January 8, 2007 at 4:16 AM (PDT) Comment 30

Hi -- I just purchased the Luna and have several initial observations.

1. Yesterday, I was prepared to purchase the iHome i5 from Costco but checked the local Apple store to see if they had anything new. Apple had the Luna and some other iPod speakers. While I liked the "smoothness" of the treble on the iHome, the audio from the Luna was markedly superior. Since I planned to use the clock radio in my office, the sound quality with the iPod (80 gb video) was the determining factor.
2. I purchased the Luna from the Apple store since they have a reasonable return policy. I wanted to be sure that it sounded good in the office.
3. I was very concerned about the FM. I purchased a booster antenna from Radio Shack but the Luna does not have a standard coaxial connection for the antenna. You are pretty much restricted to the antenna from Luna b/c of the special connector. So back went the booster antenna to Radio Shack.
4. Well, I was shocked that the FM actually works in my office. I have the Luna about 4 to 5 feet from the nearest window. Nonetheless, the Luna picks up the three FM stations that I prefer (-- classical, jazz and news). They are extremely clear and without backgrounds hiss or other artifacts. Lucky for me that the FM picks up these stations because in general the reception on the other stations is either non-existent or noisy.
5. I have the Luna sitting in the middle of a bookshelf approximately 5 feet from my desk. It sounds very good on both the FM and the Ipod. I added four sorbothane vibropods under the Luna (I had an extra set at home). It appears to improve the clarity in the mid-range and bass. There is better depth too. You may want to experiment with some isolation footers to see if the sound improves.

This was a great buy. I never used an Ipod before last month. I download my cds in WAV and do not use the other compressed formats. While there are limitations, I am amazed at the quality of the sound both with the earbuds (Apple and Ultimate Ears Super.fi 5 Pro) and the Luna.

While I have not heard the George (--much higher price range), the Luna is a great choice if you are looking for an iPod clock radio for the office or home.

Posted by ROG on January 25, 2007 at 3:39 PM (PDT) Comment 31

Hi, I would like to know how many watts (rms)XtremeLuna has? And what about AltecLAnsing IM9? I would like to compare...

Posted by netto on January 30, 2007 at 12:23 PM (PDT) Comment 32

Does anyone know how good the decreasing of sleeptimer-volume works? That would be a great feature I would love to have. Is it any configurable? How does it work when starting on already low volume?
Would be great if someone could tell how it works exactly.

Thanks.

Posted by paloema on February 18, 2007 at 12:27 AM (PDT) Comment 33

Jeremy, are you going to post an update soon? I am holding off any purchases until you get to do a follow-up to this.

Posted by ksyo on March 5, 2007 at 4:58 PM (PDT) Comment 34

FYI, I just e-mailed XtremeMac about the FM radio problem, and got this response:

We are aware of certain issues with the radio reception and are working on that issue with the present production run. We are expecting new stock of the Luna to be available in a few short weeks. If you'd like, w can email you once the updated version is released.

Thanks for shopping with XtremeMac!

Sharon Rivera,
Customer Service Representative
XtremeMac

Posted by maldoff on April 10, 2007 at 11:33 AM (PDT) Comment 35

Hi... I have a luna but i have the old firmware can it be updated?
Can u tell me how?
My mail is .(JavaScript must be enabled to view this email address)
I can't use the radio beacause it hears like hell!!

plese help

Posted by merlinmatias on April 11, 2007 at 12:37 PM (PDT) Comment 36

i wonder if they'll be releasing an all black version?

Posted by mdwsta4 on April 13, 2007 at 12:17 PM (PDT) Comment 37

So the question is...how much time will a person have to wait before buying one from an outlet like amazon.com (they're a few dollars less than $150--$23, more or less--last time I checked) in order to make sure that the unit that arrives is one with the latest firmware?

Posted by flatline response on April 14, 2007 at 10:45 AM (PDT) Comment 38

I think the first question is when will this new revision ship!

Posted by Jeff Berman on April 19, 2007 at 3:49 PM (PDT) Comment 39

If anyone has had any luck getting the new version from anywhere (Amazon.com, Apple store, etc), let us know!

Posted by bbobb on April 19, 2007 at 5:55 PM (PDT) Comment 40

hey guys, i live in australia and i asked the mac store here and they said the ones they have are the 2.12E (note the E not the U) in store. I was wondering if they're still included in the 'new batch' or if i have to get something after U. thanks!

Posted by ilovemyjc on April 25, 2007 at 4:58 PM (PDT) Comment 41

I went ahead and purchased the Luna from Amazon.com for $104. I got it today, and it was the old version. Aside from the poor FM reception, the Luna is really nice. Right after I bought it at the $104 price, Amazon.com bumped the price back up to $127. I'm guessing they were getting rid of the last of the 2.05 and are now selling the 2.12U. Just a guess.

Posted by bbobb on April 25, 2007 at 5:25 PM (PDT) Comment 42

Well, see, that's what's odd. I wrote Xtrememac and they replied that the 2.12U has no shipping date yet. They estimate it will ship around June/July. I wrote Jeremy Horwitz to ask about it (since he obviously somehow acquired a new revision) but he hasn't yet replied.

Posted by Jeff Berman on April 26, 2007 at 10:16 AM (PDT) Comment 43

That is strange. They made it seem like the new one was immediately ready to be shipped and sold. Oh well, I still plan on keeping the old version. I hardly listen to FM or AM when I have my iPod around. Best of luck finding the new version.

Posted by bbobb on April 26, 2007 at 5:35 PM (PDT) Comment 44

I sent an e-mail asking xtrememac how could I determine the version of the Luna. If I purchased one and it was an old version, how could I upgrade the firmware by software update or returning it to the factory. This was their reply:

Unfortunately at this time we have not determined if and how firmware updates will be handled.

Posted by random9 on April 26, 2007 at 10:29 PM (PDT) Comment 45
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