comments

And I Thought the Hitch was clunky. This thing is unbelievable! 11-17min per CD. Save your $300 and get an old laptop. If you're lucky it might even have a screen, hard drive AND a CD burner!!

Posted by Voh Poh! on April 16, 2007 at 12:56 PM (PDT) Comment 1

iLoad is not for everyone. The actual copy time for a CD is 1/5 to 1/6 of the actual playing time. A 50 minute CD takes 10 minutes. Dirty CDs take longer. Our customers say that they love the product and we'll be adding actual customer-recorded audio testimonials to the iLoad.com web site. More than likely the iLounge "almost-live-on-a-computer" would not be the most likely purchasers of iLoad. (This post by a WIngspan employee)

Posted by bkaplan on April 17, 2007 at 12:15 PM (PDT) Comment 2

Oh right. "Almost-live-on-a-computer". This is so dumb. So who exactly would be the most likely purchaser of iLoad if not iLounge readers (people who tend to be early adopters very much into music, the iPod and its accesories last time I checked)? Computer illiterate old ladies who happen to own an iPod and hundreds of CDs?
In which way exactly is a clunky box plugged into a wall outlet that can rip a CD in (if you´re lucky) 10 minutes better than a beat up laptop you can actually carry around, rip CDs in half the time and save the music on its HD while performing a whole extra series of tasks?
Make the iLoad faster, easy to use, smaller and truly portable (rechargeable battery), then charge $150 for it and see how you do. Otherwise it's just an expensive paperweight.

Posted by institutoaplaplac on April 17, 2007 at 8:38 PM (PDT) Comment 3

By the way, contrary to what Jeremy incorrectly reported in his review, iLoad DOES in fact work and is fully compatible with ALL USB iPods, including but not limited to the latest and "greatest". We asked Jeremy to make that correction (and offered to demonstrate this to him but he declined) This post from an Wingspan employee

Posted by bkaplan on April 23, 2007 at 3:07 PM (PDT) Comment 4

Oh...just noticed this...please note that in the photo showing "iPod not found", the cable connecting the iPod to iLoad is NOT an Apple cable. (Griffin ?) You can see that the cable in the admittedly "working" iPod Video IS an Apple USB cable. We have found that in instances where an "ipod not found" message is displayed, it's most frequently a cable-related issue like a poor/bad connection, defective cable etc. Moreover, this is addressed in our in-box READ ME FIRST, in the trouble shooting section of our web site and via the telephone (888 324 7979, press 7) in our phone troubleshooting recording. This post by a Wingspan employee.

Posted by bkaplan on April 23, 2007 at 3:13 PM (PDT) Comment 5

As a brief response to Wingspan, amplifying points made privately in an e-mail to a company representative:

(a) We tested iLoad with literally five separate fifth-generation iPods and four different iPod nanos - two first-generation nanos and two second-generation nanos. We went through standard connectivity checks (cables, soft resets, and so on) with these iPods. To suggest that somehow a Griffin cable was to blame for connectivity issues is ludicrous, but just in case, we tried an Apple cable once again this morning: no difference. This additional photo, with "Designed by Apple in California" on the cable, shows the issue again.

(b) Regarding CD ripping speeds: We did real-world tests with real CDs we had on hand. As we mentioned, they ran at a rate of 3-5 times realtime, similar to iLoad's stated "5 times" results. Our discs were not significantly scratched or dirty. The number of minutes is not as important as the rate, as run times for discs vary pretty dramatically. As noted, this was not as fast as our test results with a low-end computer, which achieved speeds of 6.5 to 8 times realtime.

We stick to and reiterate our conclusions that the iLoad we tested was not as fast as a two-year old, iTunes-equipped computer doing the same tasks, and had the side consequences of running very loud, lacking any form of music backup, and exhibiting compatibility issues with newer connected iPods -- a problem that Apple has previously suggested will continue in the future with firmware updates and newer products. Readers can make their own decisions as to whether such a device is worth their $299.

Updated: We've uploaded a video to YouTube, showing iLoad with an Apple iPod-to-USB cable, failing to connect to the enhanced 5G iPods (as noted above) and connecting to the original 5G iPods. You can see it here.

Posted by Jeremy Horwitz on April 24, 2007 at 8:57 AM (PDT) Comment 6

This is ridiculous. Not only are they misstating the facts as to compatibility and speed but they said that it is "lacking any form of music backup". The iLoad Backup/Restore and Transfer functions are PLAINLY on the iLoad device menu system and is fully functional. I guess we'll just have to make our own "video" to prove these points. This is just plain irresponsible and likely malicious on the part of Jeremy. This is not a matter of opinion, we're talking easily identifiable facts here. (Message by a Wingspan employee)

Posted by bkaplan on April 26, 2007 at 5:33 PM (PDT) Comment 7

As was noted in the review, and unlike a computer equipped with iTunes, your device has no built-in storage device that holds the MP3s made from ripped CDs, nor does it have the ability to burn MP3s onto DVDs. Those facts, and the fact that it does have a "transfer from iPod to another user-supplied hard drive" feature, were described here:

"There’s still one other caveat left to be mentioned: what do you do with the songs you’ve ripped onto your iPod? iTunes doesn’t let you transfer anything other than purchased tracks back from iPod to your computer, so you’ll need to use one of the programs mentioned here, or the Backup and Restore iPod features built into iLoad. Using these features—along with a $150, 120GB disk drive sold by Wingspan for this purpose—you can transfer all your iPod’s contents to a backup drive, though not surprisingly, the copying process is slow. In our view, a Backup to DVD feature - using an integrated DVD burner - would have made much more sense..."

Anyone who read the review above would have understood the word "backup" in the correct context of the comment, namely, that iLoad has no hard disk or other storage medium for backup. In other words, regardless of its menu option, it cannot actually perform a backup without additional hardware -- a hidden cost of iLoad beyond the initial $299 expenditure. Any accusation of malice on my part is as ridiculous as the suggestion that Griffin's cable was to blame for certain iPods not working with iLoad.

Posted by Jeremy Horwitz on April 26, 2007 at 5:59 PM (PDT) Comment 8

The saga continues....the video that Jeremy posted on YouTube has Jeremy
demonstrating that iLoad supposedly does work NOT with an "enhanced iPod".
What is an "enhanced iPod" Jeremy? We called the Santa Monica Apple Store
and confirmed that there is no product called or referred to as an "enhanced
iPod". Our representation is that iLoad provides all of it's stated
functionality, reliably, with all USB iPods including the very latest iPods.

If you purchase an iLoad from us and it doesn't perform as specified on our
web site, iLoad.com and/or isn't compatible with your unmodified Apple iPod,
then we'll not only provide a full and immediate refund, but we'll pay you
an additional $100 in cash to compensate you for any inconvenience.

The reason we backup to an external USB flash thumb or hard drive is that most people already have them and they don't have any additional costs.

Posted by wipcto on April 26, 2007 at 6:47 PM (PDT) Comment 9

What is the Enhanced Fifth-Generation iPod?

The enhanced 5G iPod is the current version of the fifth-generation iPod, announced in September 2006, with Apple part numbers MA444LL/A, MA446LL/A, MA448LL/A, and MA450LL/A. If you don't want to read the review above, feel free to call your Apple Store and ask them to tell you the differences between these models and the now-discontinued MA002LL/A, MA146LL/A. MA003LL/A, and MA147LL/A.

Posted by Jeremy Horwitz on April 26, 2007 at 8:48 PM (PDT) Comment 10

I am an investor in iLoad and I have the latest 80GB 5th Generation iPod video. I received the iPod new from PC Connection and it works perfectly with iLoad. Your negative review contains incorrect statements re lack of
compatibility is plain WRONG and should be corrected. My ILoad works great and I love the ease of loading music with it.

Posted by bigfishdave on April 27, 2007 at 1:10 PM (PDT) Comment 11

I purchased a 5th generation 80gb iPod video from Costco along with a Klipsch stereo playback system. My wife and I loaded 697 songs from our smooth jazz collection in several hours time with our iLOAD smoothly and without any difficulty. We enjoy for hours on end jazz legends such as Rick Braun, Peter white, Dave Koz,Anita Baker, etc. These legends are not easily found on the 99c i Tunes sources. We love our iLOAD and highly recommend same. We save a lot of 99c charges. Ours is free!! And it's fantastic!!! D. Kunkle April 27 11:30 P.M.

[Moderator's Note: The following two comments were also submitted to iLounge by the same person, prior to publication of this one:

Getting tired of the slow-poke dumbed out round-about old way load of iPod from pay-pay-pay way from your computer. GO DIRECT the SPEEDY COMPRESSED GO- MODE WITH Iload. 80GB VIDEO 5th Generation iPOD loaded fast and direct with new iLOAD. Money back guarantee for top performance device. Spend more time in enjoyment mode--less time plug and play--less plug and PAY!!! GO FOR IT ON iLOAD web site. HAPPY TIMES AHEAD--GUARANTEED!!!

Got iPod from Costco-in a sealed box several weeks past--works great with iLoad. My 80GB 5th Generation video iPod works perfectly with iLoad. A+++ rating without question. Clearly cutting edge technology!! Go dirrect--avoid the slow poke fall asleep dumbded-out standard pay as you go computer data load-up with speed-up compression capability. You will love it--go for it!!! the Iload web site has details for purchase now--GO THERE!!!]

Posted by HENNESSYVIPER on April 27, 2007 at 11:36 PM (PDT) Comment 12

My husband just bought me an 80gb iPod since I loaded my Nano full of my favorites CD's. The Iload is simply fantastic as it went fast and i incurred no problems with the device. i highly recommend iload because it would take me months to upload my CD's via the computer. Why should i go to i tunes pay 99 cents and i can't find my music I love. My girlfried has 700 CD's .We plan to use the iload for FRank, Ella, Chris Botti, Pattie Austin and many more like Ottmar Liebert. Ilove his music. The $300.00 I spent on Load is a bargain and I am a happy customer. ingrid Kunkle 28 April 2007 12.09a.m.

Posted by HENNESSYVIPER on April 28, 2007 at 12:08 AM (PDT) Comment 13

Alrighty. Full disclaimer: I've done some general graphic design work for Wingspan, but am not an employee of the company. But as a regular reader of iLounge, I thought I should comment on this.

I have a white 30GB Video iPod Model MA444LL that I purchased at the beginning of April. I have used it with the iLoad with no problems whatsoever, as has my family.

I thought that in order to prove this however, I would go and get a brand new iPod from the Apple Store in Northridge CA and make sure it was the absolute most recent shipment. The model number I got was MA450LL and is the 80GB video model. I filmed the process of taking it out of the box and first connecting it to the iPod - do excuse my complete inability to open a box under pressure - I am clearly no hand model.

You can see the 10min video on YouTube, posted as a response to the iLounge video:
http://www.youtube.com/watch?v=3Wh_Ya4Lndo

And you can see the full 14min video on the iLoad website: http://iload.com/iloaddemo_mostrecentipod.php

As for the matter of why it didn't work for you, I obviously can't comment on that. I'm a web and graphic designer, when my computer breaks or something goes wrong I call tech support (and curse Microsoft / IE). Perhaps it was a faulty cord, a bad connection with the iPod because of a pin problem, or perhaps it was because you hadn't installed the setup CD on each iPod before attempting to transfer music. All I know for sure is that it has always worked with the several iPods I've used it with, without fail.

Posted by shapeless on April 28, 2007 at 11:38 PM (PDT) Comment 14

Bravo. As "shapreless" has shown in the video at http://iload.com/iloaddemo_mostrecentipod.php iLoad does in fact work perfectly, with the latest 5G Enhanced (and all other USB) iPods. Why Jeremy posted that it didn't is beyond our wildest imagination. When Jeremy had the 'iPod not found" error, he should have followed our trouble shooting suggestions (a READ ME FIRST inside of the iLoad as well as on iload.com and our phone system 888 324 7979 press 7). Why he refused to make any correction....we'll leave that to you (and his conscience). We guarantee that iLoad works with all USB iPods. We back this with a money back plus $100 cash guarantee. This post by a Wingspan employee.

Posted by bkaplan on April 29, 2007 at 8:43 AM (PDT) Comment 15

Please note that further comments to this review may be closed at Moderator's discretion.

Posted by Bob Levens on April 29, 2007 at 5:09 PM (PDT) Comment 16
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