Reviews

61

Yes, iSkin customer service is horrific. They charged my credit
card for a cancelled order and have not responded to my 3 emails.
I just left a message at their corporate office in Canada,
(416) 924-9607 (calls to Canada can be expensive, international
calling plan or phone card recommended), but I’m not confident that I’ll hear back given their track record. I may just have to have my credit
card company deal with this rogue Canadian company.

Posted by Animo on December 27, 2005 at 10:01 PM (PDT)

62

Well, I guess I'm having a contrarian reaction here. I got my Evo3 in Blaze/Red and while I like the way this skin protects I have a few serious issues:

1. I hate the color. It's a very mushy red, unlike the web imagery, imo. Eeew. Everybody who's seen it hates it.

2. It won't work with mm50 (and probably many other) docking type mounts. So you'd have to take it off all the time to make it work. Is that practical? Not really.

3. Mine had a few scratches out of the box too.

4. I'm trying to return it, but haven't gotten a reply from iSkin yet.

On the plus side, the cover mechanism and wheel protection are very cool. You do feel the investment is protected.

But you get this very sexy device...and then put this thick skinned condom on it. Seems so...ironic.

Posted by NoelEiffe on December 27, 2005 at 11:11 PM (PDT)

63

Hi i was just wondering if any1 has a black iskin evo3, if so can you please email a picture of it in real life!! thanks, oh ye my email address is .(JavaScript must be enabled to view this email address)!!

Posted by Hutch1 on December 28, 2005 at 7:04 AM (PDT)

64

Same as Hutch...can someone please send me a picture of a colored case on a black ipod, or just a black case so i can see what it looks like?
thanks .(JavaScript must be enabled to view this email address)

Posted by Nenya on December 28, 2005 at 10:13 AM (PDT)

65

I'm planning on getting this case but have a question for other silicone case users...I have a 1G Ipod with a loose fitting silicone case that has left scuff type marks on the plastic face. My girlfriend has a 4G Ipod with a very tight fitting silicone case and the same thing has happened. Has anyone else experienced this and is there any way to prevent it?

Posted by rodalbaney on December 28, 2005 at 2:41 PM (PDT)

66

I'd like to know as well whether anyone has experienced any of this "scuffing" that appears when using silicon cases.

Posted by IsLNdbOi on December 28, 2005 at 3:49 PM (PDT)

67

This has been a horrible experience. When I ordered this case (on a Tuesday) the website said that it would ship the next business day (on a Wednesday). Well, that was one week ago. I've since found the case in a store and I want my money back. Not only did I already get charged for the ordered, but now they say they won't deal with returns for about a month.

When they say next business day, what I'd really like to know is when they ever work. I decided on the evo3 because someone recommended it to me. I, however, will not recommend them to anyone else. I've seen the case in action. It is a great product. But customer service is not key with this company.

So wait and find this thing in a store. I hear the apple store and urban outfitters are good places to be looking. Save on shipping because by the time these people ship you one online you will have already found it in a store. Save your $7 shipping.

Posted by duckingshire on December 28, 2005 at 4:05 PM (PDT)

68

Yeah! iSkin replied to my e-mail the same day I wrote it! What an improvement! They said my order should be shipped tomorrow, and that I should have it really soon. Hopefully I will have it when I come back from my New Years Trip. If not.... I'M THROUGH WITH ISKIN!!!!!!!

Posted by PulcherPuella on December 28, 2005 at 5:33 PM (PDT)

69

I've been also looking for pictures of black ipods in the cases, so email me: maritoy [at] gmail.com

I've been searching for other websites that sell iskin merchandise, because I'm dreading dealing with iskin themselves. So far I haven't had much luck, so if someone finds a store that's selling them, email me. Otherwise I'm looking forward to this case.

Posted by bubblemint on December 28, 2005 at 8:18 PM (PDT)

70

Hey Bubblemint:

The pods in the pics above are black. I have seen the black one on a 30gb and it was great. The black case was solid. I have another friend that bought a blue one for a black 60gb. I was very surprised because it looked like something out of the Jetsons. If you are looking for pictures any ipod with white letters on the click wheel are black. This case is a seriously a great product, but the customer service at this company sucks. Not to beat a dead horse, but see if you can get this in a store first. Urban outfitters, apple or even some fancy ipod shop. I can't wait to get mine because I'm getting jealous of the people I know who have them already.

Posted by duckingshire on December 29, 2005 at 8:03 AM (PDT)

71

SO I ordered 2 black evo3s on launch day. The 3-6 day shipping took 15-buisness days. I open the package to find one evo3 case and a pair of ridiculous earphones, that I di not order. I wait all week for iSkin to finally open after xmas, and I have to wait on hold for an hour and never get to speak to a rep. Calls to Canada are not cheap and I only have so many minutes... Anyway my emails finally get a response telling me to ship the item back and on FEB 17TH they will get around to processing all returns and exchanges! THis is ridiculous. Yeah its a great case but this is the worst CS I have ever seen. You better hope everything goes well with your order, or you will be getting the run around as well. Bottom line, its not worth it, iSkin has lost yet another customer due to their incompetence at running a company.

Posted by jMuss on December 29, 2005 at 10:51 AM (PDT)

72

well CS finally did something about my order, it shipped yesterday and should be here by next Tuesday and if its a day later, I'm gonna go absolutely CRAZY!

Posted by PulcherPuella on December 29, 2005 at 2:45 PM (PDT)

73

Does anyone know when the Apple store should have these in stock? After hearing about the horrible customer service, there's no way I'm buying online.

Posted by aphoticmelody on December 29, 2005 at 9:40 PM (PDT)

74

I ordered a 30 Gb and 60 Gb. While I experienced the same shipping issues described on this board (status going from "Ready to Ship" to "Backordered" for the 60 Gb), I never had a problem with speaking to a live person at the company (and I live on the West Coast).

I have 2 Golden Retrievers, which shed a LOT of hair, and one of the things I disliked about the eVo 2 was its magically ability to attract as much dog hair as possible. So far, the eVo 3 doesn't seem quite so magnetic, and it has been easy to wipe off. The case fits very nicely, without adding any bulk. I've always been a fan of hard cases like the Showcase, but this is the first silicone case I've had as much confidence in as a hard case. The belt clip is a little iffy; however, the only belt clip (for any electronic device I've owned) I've felt satisfied with was the Showcase. If iSkin had used one of the universal clips, it would have seriously degraded the case's value, since they are practically worthless; a custom, rigid clip would have been nicer.

Since it seems as if Contour's offering will not have click-wheel protection, this seems to be the best case (so far) for the video iPod.

Posted by Cygnus X-1 on December 29, 2005 at 10:01 PM (PDT)

75

not being satisfied with my agent 18 case, i decided to risk ordering one of these through iskin. however, i saw that they were selling through amazon marketplace, so i figured the extra amazon security would be nice. i dont know whether or not it was because i ordered through amazon, but i just got an email saying my order shipped, when i was under impression that it wouldnt ship till january 3rd or 4th... so needless to say, im pretty satisfied with their service so far.

Posted by ghostdad on December 29, 2005 at 10:37 PM (PDT)

76

I just got my 'Shipped' notice from the iskin site. I am very upset that it took this long to send the thing since I ordered it December 20th. But I at least know that its on the way. Maybe I'll get it sometime after new years. Let's just hope that they actually send the correct evo3. Sounds like they are having huge problems with sending our the wrong products to people, and they aren't handling exchanges until February.

I'll post pics (Black 30gb with black case, plus itrip auto) when it arrives.

Posted by duckingshire on December 30, 2005 at 8:09 AM (PDT)

77

Trying to decide on the eVo3 case. Got a 5G 30GB Black Ipod for a present. Could someone email me pictures of a black Ipod in either a Artic or Black case. Thanks.

.(JavaScript must be enabled to view this email address)

Posted by dkretsch on December 30, 2005 at 8:27 AM (PDT)

78

I've got the vibrant green iSkin eVo3 on my black 30 Gig iPod. Looks real sharp! Mine was ordered, delivered and received within a week's time. Not bad service, if you ask me.

Posted by The Raven in USA on December 30, 2005 at 8:56 AM (PDT)

79

Wow, talk about poor customer service... I ordered my evo3 (30GB, arctic white) on 12/21. on 12/28 I got an email stating that it had shipped, and a tracking number for UPS. Strangely, the tracking number didn't seem to be a UPS tracking number. I became suspicious and called UPS only to have them confirm that it is not, in fact, a UPS number. I used the same number at the Canadapost website and, lo and behold, my package was returned to sender today due to an incorrect international label! I'm at work, so my wife has been on hold with these people for over half an hour already... I'm furious.

If you haven't bought anything from these people yet, please don't. I know that Amazon.com sells them, as well as a number of other retail sites. Avoid these people like the plague... :(

Posted by jl55378008 on December 30, 2005 at 1:07 PM (PDT)

80

could someone PLZZZZZZZZ send me pics of a black 5g with a ARTIC CASE on PLZZZZZ IM DIEING HERE!!! MUCH THANKS TO ANYONE WHO HELPS!!!

.(JavaScript must be enabled to view this email address)

Posted by Ketsuo on December 30, 2005 at 1:54 PM (PDT)

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