Review: dmp3 Music | iLounge

Review

Review: dmp3 Music

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Company: dmp3 Music

Website: www.dmp3music.com

Price: $140/100 CDs

Compatible: All iPods

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Jeremy Horwitz

Pros: Personalized attention and - for a price - lots of help for music newbies.

Cons: Pricing isn’t automated on site, no album art included for high price, most services are a la carte.

The following capsule review is reposted from a six-way comparison article found in our Free iPod Book and Back to School Guide, originally published in August, 2005. For the complete comparison chart, check out the book at the link above.

What is CD Ripping?

Turning old CDs into iPod-ready MP3s is called ripping. And ripping is the only bad part of buying an iPod. With a fast CD drive, rips take 6-10 minutes per disc - that’s 10-17 hours for 100 CDs, not including the time you’ll spend organizing all of the songs.

If you have more than 100 CDs, it’s definitely worth something to have all your ripping done for you - but how much? And can you really trust just anyone with your CD collection?

Picking a Trustworthy Ripper

You’ve built your CD collection from nothing into huge stacks of jewel cases, paying thousands of dollars for music you’d like to hear on your iPod. Do you really want to turn over your discs to a stranger who’s working out of a college dorm room, using your collection to build his own master music collection? No. So we sought out six reputable CD rippers - professional and trustworthy companies with centralized ripping facilities. We looked for companies that didn’t use misleading advertising or other tricks to fool potential customers, and ones that were committed to protecting the rights of musicians: none of the companies on our list were willing to rip copied CDs or CDRs.

How We Tested

We assembled a total of 600 CDs, sending 100 CDs to each of the six companies as a test. Each collection included some “bad�? discs: cracked, mixed data and audio, or seriously scuffed CDs, and we also tossed in some CD-Rs to see whether the companies would rip them, despite their statements to the contrary. We used 224Kbps encoding from each company, and rated only based on standard included services. We list most of their other key options in our table to the right.

The Process, Start to Finish

Each of the companies used FedEx or UPS to send us a well-padded box and spindle (or two) for our CDs, insured for between $10 and $15 per disc in case of any damage. Typically, the boxes are sent from and to the companies by ground transportation, which can take several days in each direction depending on your distance from the company. But several of the companies offer expedited shipping for a $50-60 premium. Most of the companies provided status updates on our discs before shipping them back. At the end, each company converted our CDs into two DVDs full of great MP3 files, and most included installation instructions, too. None of the companies ripped our bad discs, but some wanted to charge for them anyway. Others offered refunds.

Which Differences Really Matter?

All of the companies delivered our CDs and DVDs, but differences emerged in pricing, speed and frills. One company was willing to rip music at 128kbps for $78 including shipping, but prices for our across-the-board 224kbps rate ranged from $99-156 by company, including shipping. The best turned discs around in 1-2 days, some included iTunes- and color iPod-ready album art, $20-25 promo cards, or other extras, while others charged high premiums for anything other than “standard�? service. Most discs arrived without incident. Only one of our boxes was lost in shipping, which FedEx attributed to a bad shipping label from the sender. It arrived dead last.

Specifics on dmp3 Music

Total Price for 100 CDs and Shipping: $140
Total Price for 500 CDs and Shipping: $500
Included Insurance on CDs: $15/CD
Shipper: FedEx Ground

Promised Processing Time (not including Shipping): “A Week or Less�?
Actual Number of Days: 4
Location: Alameda, CA

Standard Bitrate for Encoding: 192Kbps CBR
Included Services:

+ MP3/WMA/AAC ripping
+ 128-320K bitrate
+ Personal contact to process order
+ DataClean fixes song tags for you
+ Text catalog

Paid Special Services:

+ 0.20/CD add album art
+ Send jewel cases
+ $50 iPod loading
+ $50/Hr. iTunes/library help

Negatives:

- Pricing isn’t automated on site
- No album art included

Overall Opinions:

Lots of personal communication is required here, but you’re cared for. Many a la carte services are offered. DVDs are delivered on the tops of your CD spindles. Pricey, but well-suited to serve needs of inexperienced PC users who want help and can afford to pay for it.

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Editors' Note: iLounge only reviews products in "final" form, but many companies now change their offerings - sometimes several times - after our reviews have been published. This iLounge article provides more information on this practice, known as revving.

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