Review: RipDigital | iLounge

Review

Review: RipDigital

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Company: RipDigital

Website: www.ripdigital.com

Price: $156/100 CDs

Compatible: All iPods

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Jeremy Horwitz

Pros: Highly professional packaging and marketing, from shipping boxes to final DVD case with ripped MP3s and installers for PC and Mac. Included album art. Great tracking info, made special efforts to repair our bad discs.

Cons: Highest price of all services we tested - 56% higher than the no-frills companies that perform similar services. Best suited to people with cash who want deluxe service without questions.

The following capsule review is reposted from a six-way comparison article found in our Free iPod Book and Back to School Guide, originally published in August, 2005. For the complete comparison chart, check out the book at the link above.

What is CD Ripping?

Turning old CDs into iPod-ready MP3s is called ripping. And ripping is the only bad part of buying an iPod. With a fast CD drive, rips take 6-10 minutes per disc - that’s 10-17 hours for 100 CDs, not including the time you’ll spend organizing all of the songs.

If you have more than 100 CDs, it’s definitely worth something to have all your ripping done for you - but how much? And can you really trust just anyone with your CD collection?

Picking a Trustworthy Ripper

You’ve built your CD collection from nothing into huge stacks of jewel cases, paying thousands of dollars for music you’d like to hear on your iPod. Do you really want to turn over your discs to a stranger who’s working out of a college dorm room, using your collection to build his own master music collection? No. So we sought out six reputable CD rippers - professional and trustworthy companies with centralized ripping facilities. We looked for companies that didn’t use misleading advertising or other tricks to fool potential customers, and ones that were committed to protecting the rights of musicians: none of the companies on our list were willing to rip copied CDs or CDRs.

How We Tested

We assembled a total of 600 CDs, sending 100 CDs to each of the six companies as a test. Each collection included some “bad” discs: cracked, mixed data and audio, or seriously scuffed CDs, and we also tossed in some CD-Rs to see whether the companies would rip them, despite their statements to the contrary. We used 224Kbps encoding from each company, and rated only based on standard included services. We list most of their other key options in our table to the right.

The Process, Start to Finish

Each of the companies used FedEx or UPS to send us a well-padded box and spindle (or two) for our CDs, insured for between $10 and $15 per disc in case of any damage. Typically, the boxes are sent from and to the companies by ground transportation, which can take several days in each direction depending on your distance from the company. But several of the companies offer expedited shipping for a $50-60 premium. Most of the companies provided status updates on our discs before shipping them back. At the end, each company converted our CDs into two DVDs full of great MP3 files, and most included installation instructions, too. None of the companies ripped our bad discs, but some wanted to charge for them anyway. Others offered refunds.

Which Differences Really Matter?

All of the companies delivered our CDs and DVDs, but differences emerged in pricing, speed and frills. One company was willing to rip music at 128kbps for $78 including shipping, but prices for our across-the-board 224kbps rate ranged from $99-156 by company, including shipping. The best turned discs around in 1-2 days, some included iTunes- and color iPod-ready album art, $20-25 promo cards, or other extras, while others charged high premiums for anything other than “standard” service. Most discs arrived without incident. Only one of our boxes was lost in shipping, which FedEx attributed to a bad shipping label from the sender. It arrived dead last.

Specifics on RipDigital

Total Price for 100 CDs and Shipping: $156
Total Price for 500 CDs and Shipping: $499
Included Insurance on CDs: $10/CD
Shipper: FedEx Ground

Promised Processing Time (not including Shipping): “Up to 7 Days,” but 3-5 typical
Actual Number of Days: 5
Location: NYC, NY

Standard Bitrate for Encoding: 224Kbps CBR
Included Services:

+ Other bitrates, no extra charge

+ $20 iTunes card for each referral

+ Free NYC Drop-Off/Pick-Up

+ Album Art

Paid Special Services:

+ Sells HDs

+ Sells iPods

+ 0.25/CD
lossless ripping

+ 0.20/CD color catalog

Negatives:

- Slower internal turnaround than others

- Most expensive

Overall Opinions:

From boxes to manuals, tops in professional looks, but not fast or cheap. DVDs arrived in a DVD case with PC and Mac installers. Great tracking info, even tried to fix our bad discs. Album art was also included. A high-class pick for the well-off.

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Editors' Note: iLounge only reviews products in "final" form, but many companies now change their offerings - sometimes several times - after our reviews have been published. This iLounge article provides more information on this practice, known as revving.

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