iPod, iPhone, iPad, Apple TV, iOS and iTunes Tips & Tricks | iLounge

Tips & Tricks

Choosing where to place new Contacts

If you’re using more than one cloud service for contacts on your iPhone, iPad, or iPod touch—such as accounts for work and personal contacts—then you probably want to make sure that you’re creating any new contacts in the proper address book. In your Settings app, under Mail, Contacts, Calendars an option should appear in the “Contacts” section whenever you have more than one account configured for contact sync, allowing you to choose the default account where any new contacts you create should be placed. This will work for any contacts that you create from other iOS applications as well as contacts created in the Contacts app when more than one address book is selected. See Setting default account for new Contacts for more information.

Setting up Mail Notifications for individual accounts

If you use both work and personal e-mail accounts on your iPhone, iPad, or iPod touch, iOS 6 has introduced a useful feature allowing you to now configure your notifications separately for each of your accounts, along with separate notification settings for your VIP list. To set this up, simply go into the Notification section of your iOS Settings app, and choose the “Mail” option, where you should see an entry for each of your configured e-mail accounts as well as for your VIP list; selecting an entry will take you to the standard iOS notification settings, allowing you to customize whether notifications appear in the Notification Center and/or the lock screen, choose to show badges, banners or alerts, and set a new mail notification sound for that particular account. This feature is particularly useful when combined with the VIP list as you can limit high priority alert sounds and lock screen notifications to only e-mails from your important contacts.

Setting up a VIP list in Mail

If you receive a lot of e-mail, it’s important to be able to quickly filter out the important messages from the chaff. iOS 6 introduced a new VIP list feature that allows you to create a list of your important contacts that can then be used to prioritize notifications and filter your inbox to only see mail from those Very Important People. You can easily add a contact to your VIP list by tapping on the From address in an e-mail message and selecting the “Add to VIP” button at the bottom of the contact card. Once you have one or more entries in your VIP list, a new “VIP” virtual folder will appear in the Mail app right below the Inbox which you can access to display only the messages received from those who are on the list. VIP contacts are also indicated by a star beside each message, in place of the blue dot for unread messages, or as a hollowed-out star for read items. As an added bonus, if you’re syncing your Contacts using iCloud, your VIP list will also sync with your other iOS 6 devices and Macs running OS X Mountain Lion.

Disabling SMS fallback for iMessages

Apple’s iMessage service can be very useful if you’re on a limited text messaging plan, since iMessages travel over the Internet, using your cellular data plan, rather than being charged at exorbitant per-message rates. When composing a text message, the iPhone Messages app looks up the recipient address to determine whether an iMessage or standard SMS message will be sent, and indicates this by the color of the Send button—blue for iMessage, green for SMS. Your iPhone will send messages via iMessage whenever possible, but will automatically “fall back” to sending a standard SMS message whenever the recipient can’t be reached via iMessage, such if they are out of data coverage. Fortunately there is a way to disable this feature, since it can otherwise result in unexpected SMS charges: Simply go into your iPhone Settings app, selecting Messages and toggle the option to “Send as SMS” to OFF. This will not prevent you from specifically sending SMS messages to folks who aren’t using iMessage at all, such as non-iPhone users, but will at least prevent your iPhone from unexpectedly racking up SMS charges when an iMessage can’t be used; instead the iMessage will just remain queued up until it can be delivered via the iMessage network.

Display Owner Contact Info on Lock Screen

Although iOS doesn’t specifically provide an “Owner Information” feature, if you’re concerned about losing your iPhone, iPad, or iPod touch you can easily create your own version simply by using a custom lock screen wallpaper. Simply take your favourite wallpaper image and load it up in Photoshop or a similar image editing tool, and add whatever text you want, such as a name or contact number. Be sure to place the text within the general center area of the image so that it doesn’t get obscured by the lock screen banners and controls, and then save the file, transfer it into your iOS Photo library via either iTunes or simply e-mailing it to yourself, and set it as your lock screen wallpaper. An elegant but simple solution that allows you to get as creative as you want and displays your contact information front-and-center.

Disabling iTunes in the Cloud Content

With the release of iTunes 11, Apple introduced much tighter integration between the content in your local iTunes library and your purchases available from iTunes in the Cloud. The new feature displays all of your purchases in a single, unified library view and allows you to stream any movie, TV show or music track directly from your purchase history instead of having to download it to your computer. This can be a great feature when working with limited disk space, but if you prefer to only see content that is actually stored on your computer, you can easily hide all of your iTunes in the Cloud content by going into your iTunes Preferences, and unchecking the “Show iTunes in the Cloud purchases” option found on the Store page. In this mode, you can still go into your “Purchases” section in the actual iTunes Store and specifically download content as you could in previous versions of iTunes, but you will no longer see all of your cloud-based content cluttering up your library.

Using Emoji in Messages on OS X

  • March 5, 2013
  • Mac,

You may already know how to enable the Emoji keyboard in iOS so you can use it in the Messages app on your iPhone or iPad, but did you know you can also access and use the same Emoji characters in Messages on OS X? In most Mac apps, including Messages, simply go to the Edit menu and choose Special Characters, or press OPT+CMD+T, to bring up the Characters pallet; you can access all of the same Emoji characters as on iOS, organized by category, simply by selecting “Emoji” from the menu on the left of this window. This feature is particularly useful for keeping a consistent chat experience if you use iMessage with Emoji and regularly switch between your Mac and iOS device.

Filtering Playlists with the Column Browser

If you’ve been using iTunes for a while, you’re probably already familiar with the Column Browser that can be displayed in the category listing views to help filter your music by Genre, Artist and Album. What you may not know, however, is that you can call up the Column Browser in any list view, including playlists. To display the Column Browser for whatever playlist you’re currently looking at, simply press CMD+B (Mac) or CTRL+B (Windows), or select View, Column Browser, Show Column Browser from the iTunes menu. Further, in addition to the default Genre, Artist, and Album columns, you can use the View, Column Browser menu to add more columns for Kind, Composer, Grouping, Category, Show, and Season, with up to six columns displayed at once; available columns are context-specific, but since playlists can contain any type of content, all nine options will be available when working in a playlist view. As an added bonus, iTunes stores the Column Browser settings individually for each specific playlist.

Managing Bluetooth Contact Sync

iOS supports a handy feature known as the Bluetooth Phone Book Access Profile for transferring your contacts from your iPhone to a compatible Bluetooth device such as an in-car system, allowing for direct access to your contacts from you car’s dashboard. If you don’t want to transfer your entire contact list to your car, however, you can set which contact categories and groups are available in your Bluetooth device settings. Once you’ve paired your car kit or other Bluetooth device with your iPhone, simply tap on the arrow icon to the right of the device name in the Bluetooth devices listing to bring up additional settings for that device. If the device supports the Phone Book Access Profile, you will see an option here allowing you to enable or disable contact sync entirely; when enabled, additional options appear allowing you to control what groups of contact information are available to the remote Bluetooth device, including your phone favorites and recent calls lists, all contacts, or any specific contact groups you may have created.

Enabling Composers View in iTunes 11.0.2

Apple released a relatively minor update to iTunes 11 this week, delivering mostly performance and stability improvements but also including one other small feature—the Composers View—that may be of particular interest to classical music fans with large, well-organized libraries. The new view basically replicates the Artists View introduced in the initial release of iTunes 11, with a left-hand sidebar that allows you to browse music by composer instead. Since it presumably would not be of interest to everyone, however, Apple chose to leave it disabled by default, but if you have a use for it, you can easily go and turn it on yourself with a quick trip into your iTunes Preferences—a new “Show Composers” checkbox now appears on the General page to allow you to toggle the feature on or back off again.

For more information, check out our Ask iLounge article on Accessing Composers View in iTunes 11.0.2.

Choosing your preferred video resolution in iTunes

With the introduction of 1080p HD video support in iTunes last spring, in many cases users now have the choice of two different HD resolutions when purchasing and viewing content from the iTunes Store. While not everything is yet available in the higher, 1080p format, in those cases where it is you may still want to download or use the lower-resolution 720p version to save disk space or play back content on older, lower-performance PCs. iTunes provides two different settings for choosing your preferred video resolution; in your iTunes Preferences on the Playback panel, the “Preferred Video Version” allows you to choose which version to use for playback, subject to the availability of that version in your actual iTunes library. A similar setting on the Store page also allows you to choose whether to prefer a 720p or 1080p version when downloading videos from the iTunes Store.

It’s also worth mentioning that this setting affects which version gets re-downloaded when grabbing past purchases from your iTunes in the Cloud account, so you can actually switch this setting over and re-download a different HD resolution to keep both a 720p and 1080p version in your iTunes library—useful in cases where you may want to use the same content on iOS devices with different HD capabilities.

Forward all incoming phone calls to voicemail

The Do Not Disturb feature introduced in iOS 6 is a very handy way of essentially silencing your iOS device entirely. However, it doesn’t really provide an option for only preventing incoming calls while still receiving notifications for things like text messages and e-mail. If you’re in a situation where you don’t want to be disturbed by incoming phone calls but want to keep the rest of your notifications enabled and you’re on a GSM network, you can actually use call forwarding to simply send all of your calls straight to your carrier’s voicemail access number.

To enable this feature, you first need to find out which number is being used for your voicemail forwarding by going into the Phone app and dialing *#67# and pressing the “Call” button. Write the number down that appears here and then simply go into Settings, Phone, Call Forwarding and enable it using this number.  All of your incoming calls will be sent directly to your voicemail as long as Call Forwarding is enabled, and when you want to go back to receiving incoming calls normally,simply go back into your Settings app and toggle Call Forwarding back OFF. As an added bonus, the iPhone will retain the last number used for Call Forwarding, so when you want to send all of your calls to voicemail again, you can simply go back in and toggle the Call Forwarding setting back ON without needing to re-enter the number again.

For more details, check out this week’s Ask iLounge article on Sending all iPhone calls to voicemail.

Changing the iPad switch function

  • February 12, 2013
  • iPad,

The physical hardware switch located in the top-right corner of the iPad and iPad mini has had a somewhat checkered past; while it now defaults to being a mute button, when the original iPad was first released with iOS 3.2 the button was actually used only as an orientation lock, a behaviour that remained in place until iOS 4.2 permanently changed it back to a mute function and then iOS 4.3 gave users a choice. Out of the box, the button works in the same way as on the iPhone and iPod touch—muting all alert sounds such as mail and calendar notifications. Unlike the iPhone and iPod touch, however, you can actually reassign the function of this button to an orientation lock, useful for using your iPad to read or watch videos when lying on your side in bed, for example. To do this, simply go into the Settings app on your iPad, choose General and look for the section labelled “Use Side Switch to” and choose your preferred function. A button can also be found on the multitasking/widget bar that will automatically be set to the other option, so if you choose to reassign the Lock Rotation function to the switch, the widget bar will contain a Mute button.

Keep in mind as well that the “Mute” option—regardless of whether it’s assigned to the switch or the button bar—mutes alert sounds, which are separate from other sounds such as music and video playback. Similarly, turning down the volume using the buttons on the side of the iPad will not silence alerts such as push notifications, calendar alarms and new incoming mail messages.

Disabling Notifications for Individual Passbook Passes

Apple’s Passbook app is great for letting you store a digital wallet for everything from your Starbucks card to your airline boarding pass, and by default includes location- and time-based notifications, allowing passes to come up automatically when you’re near your favourite store or your event is about to start. While you can easily turn these notifications off globally via Settings, Notifications in the way as for any other iOS app, what happens if you prefer to receive notifications from certain important passes—such as your airline ticket—while preventing notifications from appearing when you happen to walk by a local movie theatre? The good news is that you can do this right on the pass itself—simply open Passbook, select the pass, and tap the small “i” button in the bottom right corner to virtually flip the pass around and display additional details. Among these will be a Show on Lock Screen option which you can toggle off to prevent that particular pass from displaying time- and location-based notifications.

Resetting the Advertising Identifier in iOS 6.1

Since the release of iOS 6.0 last fall, Apple has gradually begun changing the rules for in-app advertising and device identification, transitioning developers to a new “Advertising Identifier” in place of the older, permanent Universal Device Identifier (UDID). iOS 6.0 introduced the ability for users to opt out of this new form of tracking entirely via a rather obscure option tucked away at the bottom of the About screen in the Settings app. With iOS 6.1, users now have an additional option that can be found here—Reset Advertising Identifier—that can be used to generate a new, unique Advertising Identifier for your device. This can be useful for those users who may not mind targeted ads or other forms of device tracking but may wish to effectively “start over” with a new unique advertising ID.

Apple includes a “Learn More” link at the bottom to provide more information on this feature, explaining that advertising networks are not yet required to use the new iOS 6 Advertising Identifier feature, and hence the use of the word “Limit” rather than “Disable” or “Opt-out,” suggesting that it will not yet completely eliminate ad tracking, but it’s definitely a step in the right direction if you’re concerned about this. Apple has begun transitioning developers away from using the UDID, and is expected to prevent third-party access to it entirely at some point, requiring developers to use the new user-controlled Advertising Identifier if they still wish to identify specific devices in their apps.

Using a Bluetooth Keyboard with the Apple TV

This week’s Apple TV Software Update 5.2 now allows users to pair and use a Bluetooth keyboard with the second- and third-generation Apple TVs, providing support for navigating menus and entering text into username, password and search fields. Users can now pair a Bluetooth keyboard at the beginning of the initial setup process, making it much easier to enter their Wi-Fi password and Apple ID.

In addition to the obvious features, however, the Apple TV supports a few additional keyboard features. The Return and Escape keys act as the Select and Menu buttons on the Apple TV Remote, respectively, and you can hold down the Return key to access various options menus in the same way as you can do with the Select button on the Apple Remote.  Media playback and track navigation keys also work on the Apple Wireless Keyboard and most other Bluetooth keyboards in much the same way as they do with iOS devices and Macs, and if you have an iOS-specific keyboard with a Home key, this can be used to immediately return back to the main Apple TV menu. Even more useful, lists support a “find-as-you-type” feature whereby you can simply key in the letters of a song, artist, album, movie or TV show that you are looking for to navigate directly to it, saving you the trouble of holding down the “down” button to scroll through a long list of items.

For more information o how to pair and setup a Bluetooth keyboard with your Apple TV, be sure to check out our article, Instant Expert: Secrets & Features of Apple TV 5.2.

Removing downloaded iTunes Match tracks in iOS 6.1

If you’re an iTunes Match user, you may be happy to know that with yesterday’s release of iOS 6.1, Apple has returned the ability to not only download individual tracks from iCloud on-demand, but also to manually remove specific tracks or even entire albums and artists from your local device storage. Although this capability was present in iOS 5.x, it disappeared with the release of iOS 6.0 for unknown reasons.  Now in iOS 6.1, however, if you’re low on capacity and want to free up some additional space by removing your downloaded tracks, simply choose a track, album or artist from the appropriate listing and swipe left-to-right to bring up a “Delete” button.  The local copy of the track(s) will be removed from your device, but will remain available in your iCloud-based library for future access.  Note that the delete button is only available when accessing song listings from outside of a playlist.

Be sure to check out our article, Instant Expert: Secrets & Features of iOS 6.1 for all the details.

Turning off Read Receipts for iMessages

  • January 24, 2013

Unlike traditional text messages, iMessage makes it possible to see when your messages have been delivered to one of your recipient’s devices as well as when they’ve actually read your message. Although delivery notifications are always enabled, you can choose if you want people sending you iMessages to be able to see the date and time when you’ve actually read their messages. To access this option, simply go to Settings, Messages and toggle the Send Read Receipts option to whichever setting you prefer. Note that if you’re using multiple iOS devices or Messages on a Mac, you will need to disable this option on ALL of your devices individually if you don’t want read receipts to be sent out at all.

Making Siri work again when it’s “having a problem”

Siri can be a very useful virtual assistant, but unfortunately its reliance on Apple’s servers to translate your requests means that it doesn’t always work when you’re on the fringes of network coverage or moving between a Wi-Fi and cellular network—such as when you’re leaving the house. Further, Siri will generally only tell you that it’s “having a problem” without being particularly helpful at explaining what it’s problem actually is, but it’s most often related to an error communicating with Apple’s servers—due to either a poor network connection on your end, or a problem on Apple’s. It’s also not uncommon for Siri to get hung up on a bad connection and refuse to handle requests even after your device has returned to a good network connection and everything should otherwise be working fine. If you notice that Siri is repeatedly not responding to requests even though you have a good connection, you can easily give it a nudge simply by toggling Airplane Mode ON on your device, waiting a few seconds, and then toggling it back OFF to reset your network connection, toggling Siri itself off and back on again, or in a worst-case scenario, simply turning your device off and back on. We’ve had more luck flipping either Siri or the phone on and off than using Airplane Mode, as there is clearly a bug that’s specifically hanging the Siri app. While these are not ideal solutions, they can help get Siri up and running again in a minute as opposed to thinking that it simply isn’t working for an hour.

Archiving or Deleting Messages in Mail

If you’re using a Gmail or iCloud account in the iOS Mail app, you actually have the option of choosing to have the standard Trashcan button either delete messages or archive them. While the default behaviour for the button can be configured in the Mail account settings to archive instead of delete—in which case it will display as an archive bin rather than a trashcan—you can also override the behaviour on a per-use basis simply by tapping and holding your finger on the button for about a second; a pop-up menu will appear with both Delete and Archive options available. This works when viewing an individual message as well as when performing an archive or delete operation on multiple messages. Of course, this won’t work if the messages you’re working with are already in your iCloud Archive or Gmail All Mail folder, and sadly it also isn’t available for other types of Mail accounts—even if you have an Archive folder in your mailbox.

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