Corrupt file on iPod


Q: Whenever I connect the iPod into the computer, I get a pop-up from the toolbar that says: “The file or directory iPod_ControliTunesPlay Counts is corrupt and unreadable. Please run the Chkdsk utility.” 

What do I do?

– Anonymous

A: It’s generally viewed as dangerous (or, at least, risky) to use standard hard drive utilities (defragmenters, disk checkers, partitioning programs, etc.) on the iPod. The easiest and safest way to deal with an iPod file corruption problem is to simply “Restore” the iPod completely using Apple’s iPod Software Updater:

Download the iPod Software Updater, install it, plug in your iPod, and choose “Restore” in the program. This will wipe your iPod clean and re-load its internal software. You’ll need to re-synchronize your iPod with your iTunes Library.

Jerrod H. is an iLounge Contributing Editor, with frequent contributions to our iPod 101 and 201 tutorials, plus occasional hardware and software product reviews.
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Jerrod H.

Jerrod was a contributing editor at iLounge. He mostly wrote articles about iTunes and iPod accessories. He was known for his in-depth knowledge of both topics and was often able to provide readers with unique insights into the world of Apple products.