Drivers and Software for 4G iPods

Q: I bought a used fourth-generation iPod and it only came with the USB cable. I’m missing the iPod CD with the driver. Do you where I can buy that CD or is there anything else that i can do so that my computer will recognize the iPod?

– Cristina

A: Actually, there are no iPod-specific drivers, per se. Everything you need can be obtained within the latest version of iTunes from Apple’s Web Site. Simply go to http://www.apple.com/itunes/download/ and get the version of iTunes appropriate for your operating system (Windows or Mac) and then install it on your computer.

Once you’ve done this, connect the iPod, and it should simply appear within iTunes and be ready to go.

If you’ve installed the latest version of iTunes, and the iPod is still not appearing when you connect it, you can try using a different port or USB cable. It would also be a good idea to check for more information on Apple’s Support site at http://www.apple.com/support/ipod/ or post more information in our iLounge Discussion Forums.

Note that most of the support issues concerning iPod USB connectivity are the same across all models of iPod, so troubleshooting steps in this area that are related to the fifth-generation iPod with video will apply equally to the fourth-generation iPod as well.

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