My iPod froze after jogging

Q: Yesterday, I went running with my iPod stuck in my sports bra so I didn’t have to hold it. I turned my iPod off after I finished running and, this morning, it would not work. I had the Hold button on, so I moved it, and the screen displayed the last song I had been playing. But no matter which button I pressed, I couldn’t get the iPod to do anything. I fidgeted with the Hold button some more, and the iPod wouldn’t come on unless I moved the Hold button back and forth; once it’s on it won’t do anything. I can charge it, however. I tried resetting it, holding the Menu and Play buttons down for well over ten seconds, but nothing happened. After I leave it like that for a while, the screen goes off and the image of the charging battery comes up.

– [No name provided]

A: The first thing you should try is use the iPod Software Updater to restore the iPod; this resets it to factory settings (and deletes all your music; make sure you have a backup), and fixes many such problems. If the problem continues, you could assume that you may have gotten sweat into the iPod, and that the contacts are not functioning correctly because of this moisture. Let the iPod sit in a dry place for a while with the hope that the sweat will dry out. If this doesn’t fix it, it’s time to go for service.

Kirk McElhearn is the author of several books including iPod & iTunes Garage. His blog, Kirkville features articles about the iPod, iTunes, Mac OS X and much more.

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