Q: Over the past several months I have noticed an oddity in my iTunes library, and it seems to be spreading. Seemingly at random about 1/3 of my songs are developing an extremely negitive playcount value (i.e. -1101560161)! I’m not super concerned with getting the correct playcount back, but I would like to at least set them back to zero. How would I go about doing that?
A: While we’re not sure how this problem may have arisen, we can surely easily fix it. First, collect all the negative-playcount songs into one area, either by sorting your library via the “Playcount” column header or via a Smart Playlist specifying playcounts less than zero. Then, select all the affected songs (by holding down the shift key while clicking between the top and bottom affected songs), right-click, and choose “Reset Play Count”. That’s it! Your playcounts on the affected songs should be returned to zero.