Q: My iPod has lost sound in one of the headphones. It’s not the headphones themselves, since I have tested several sets. Is this a fixable problem, and if so, how?
A: We’ve seen this quite a few instances of this question in our queue lately. Unfortunately, we expect that it’s a hardware defect that’s not fixable by anything you can do. As always, we can recommend restoring your iPod to factory condition using the latest iPod Software Updater from Apple to absolutely rule out software problems, but we suspect this problem will require a trip to the Apple Store for an in-warranty repair or replacement.