UK and other International Apple warranty service

Q: I’m in the UK and have been trying to find out how to contact someone at Apple for iPod support. I need to replace the remote wire of my iPod which is still under warranty.

– Kirsten

A: You can go to this page, which is the main support page for the iPod on the Apple UK site. The main support page gives you service information, FAQs, tutorials and more. Each Apple country site has a Support tab at the top of the window; when you get to that page, select iPod from one of the popup menus on the page to go to the equivalent iPod support page.

Kirk McElhearn is the author of several books including iPod & iTunes Garage. His blog, Kirkville features articles about the iPod, iTunes, Mac OS X and much more.

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