Under the Radar: 10 ‘hidden’ details about the new Apple TV

Under the Radar: 10 ‘hidden’ details about the new Apple TV 1

Under the Radar: 10 ‘hidden’ details about the new Apple TV 2

Apple’s new Apple TV – the fourth-generation of the set-top box that began its life as a “hobby” eight years ago — is a much anticipated expansion of the device, adding a major UI redesign, a new remote with a touchpad and Siri support, and long-awaited support for third party apps. However, this is actually the second time that Apple has taken a sharp left turn with the Apple TV, beginning with the second-generation model released in 2010, which redefined the experience of its day, moving the set-top box from an “iPod-for-your-TV” experience into a dedicated streaming box that began adding support for additional channels and services such as Netflix. As with the 2010 model, the new fourth-generation Apple TV bears a superficial resemblance to its predecessors, but under the hood it’s a whole new device and a whole new operating system. As a result, long-time users may be in for some surprises to discover that despite the addition of some great new features, not everything from the third-generation Apple TV has yet made the transition to the new box.

In this feature, we take a look at 10 details that may surprise you about the new Apple TV — in terms of overlooked new features, and what’s not there yet.

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1. The Apple Remote app is not supported. One of the first Apple-developed iPhone apps to appear on the App Store back in 2008, the Apple Remote app provided the ability to control the first-generation Apple TV from your iPhone, providing more advanced features and the ability to enter passwords and text for searches using your iOS keyboard. The Remote app became a staple for serious Apple TV users, and survived the 2010 transition to the second-generation Apple TV with the release of version 2.0, although the earlier version did continue to work on the second-generation Apple TV. The app was apparently developed by a single employee at Apple, explaining its sometimes slow pace of updates, although the app notably added Apple Watch support a few months ago. The new Apple TV doesn’t support the Remote app at all, as acknowledged by Apple in this support article. It’s unclear whether an update to the app is coming, or whether Apple has simply chosen to abandon the idea, believing (incorrectly in our opinion) that the new physical remote with its touchpad and Siri features should now suffice. In the very least, the lack of Remote app support will be a disappointment to those who are looking for an easier way to enter text on the new Apple TV.

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2. Bluetooth keyboards are also out, but game controllers and headsets are in. If the lack of Remote app support isn’t bad enough, the lack of Bluetooth Keyboard support adds insult to injury for those looking to easily type passwords and quickly enter text for searching. Bluetooth Keyboard support was only a relatively recent addition anyway, coming out in 2013 with Apple TV Software Update 5.2. But since the Remote app was an option for text entry, Bluetooth keyboards were a welcome, but not necessary addition to the third-generation Apple TV. With the fourth-generation Apple TV and tvOS 9.0, the new set-top box supports the Siri Remote via Bluetooth, as well as up to two Game Controllers, or one Game Controller and a Bluetooth audio accessory like a set of headphones or a speaker, but no keyboards or any other kind of Bluetooth device. Bottom line is that for now at least, if you need to enter text, you’re stuck swiping around on the remote. You can find more details on Bluetooth accessory support for the new Apple TV in this Apple support article.

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3. You can only use one Siri Remote per box. Apple sells the Siri Remote by itself for $79, but clearly this is intended only for users looking to purchase a replacement. If you’re thinking of buying a second Siri Remote to use for gaming, or even simply to fight with your significant other for control of the box, don’t bother. The fourth-generation Apple TV only supports the pairing of ONE Siri Remote per Apple TV. If you like, you can spend $13 on a Siri Remote Loop instead, though.

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4. Your Apple TV and Siri Remote can now control your home entertainment system. Volume control finally comes to the Apple TV Remote. The fourth-generation Apple TV has added support for HDMI-CEC, with the “CEC” standing for “Consumer Electronics Control.” While this is built into many newer TVs and A/V Receivers, you might not even know it was there unless you’ve installed other equipment that takes advantage of it. What this means for fourth-generation Apple TV users is that — providing your devices do support HDMI-CEC — you’ll be able to turn your receiver and TV on and off and adjust volume all from the Siri Remote. Basically, when the Apple TV wakes up, it will send commands over the HDMI wire to tell the other equipment to turn itself on, or adjust the volume. Although this is enabled on the Apple TV by default, you may still need to enable it on your other devices before it all works together. In addition, while HDMI-CEC is the easiest way to handle this, if your TV or receiver doesn’t support it, you can teach the Siri Remote to control your volume the old fashioned way by beaming out IR signals. This Apple support article has all the details on setting this up.

As an added bonus, with HDMI-CEC enabled, the fourth-generation Apple TV will turn itself and your attached equipment on as soon as you begin streaming to it via AirPlay, so no need to reach for the Siri Remote if you simply want to put on a video or start playing music from your iPhone.

5. Apps and regional settings. Like prior generation models, the new Apple TV still associates your regional settings with your specific Apple ID, so much like on iOS you’ll only be able to download apps in the App Store for the country where your billing address is located. The good news, however, is that apps here work like they do on iOS, rather than how the “channels” worked on prior-generation Apple TVs. So if you download an app (e.g. Hulu) from the U.S. App Store, it will still remain available on your home screen when you switch your region back to Canada.

6. Universal content search is region specific. Apple’s Universal Content Search for videos is performed by Apple’s servers in the cloud, regardless of which apps are installed on your Apple TV. On top of this, content availability is based on the region your Apple TV is set to, not the apps you have installed. So, for example, if you’re in Canada and ask Siri to find you a TV show or movie, your options will pretty much be limited to what’s on the Canadian iTunes Store and what’s on Canadian Netflix, even if you have the Hulu app installed and have figured out a way to access U.S. Hulu and Netflix services. If you want to search for U.S. content, you’ll need to switch your region to the U.S. Similarly, since Apple controls the search, it’s unclear right now how new third-party apps will get their results included — there appears to be more involved than just building a search interface into a standard tvOS app.

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7. Siri is good at what it does, but strangely limited. The Siri capabilities on the new Apple TV are very focused on video content discovery, with a few extra little features thrown in for checking things like weather, sports stats, and stocks. In addition, however, Siri on the Apple TV is only available in eight countries, as opposed to the 30+ that support Siri on the iOS side. Apple’s explanation for this so far is that it’s been training Siri for country-specific dialects and pronunciations of names for movies, TV shows, actors, directors, writers, and so forth. Commands for skipping backward and forward, and even statements like “What did he say?” appear to work properly across all of the video apps we’ve looked at, and we were pleased to see that features like “Who stars in this?” work in third-party apps such as Netflix, suggesting that Apple has chosen to provide APIs for developers to take advantage of these integrations.

This probably explains why Siri works so well at that particular task, but anybody used to Siri on the iOS side will find it odd that it doesn’t (yet) work with Apple Music, and you can’t give HomeKit commands to Siri on the Apple TV. This latter omission seems even odder when you consider that the Apple TV itself is used as a HomeKit hub.

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8. Apps can now go in the top row, with a bonus. As the number of icons populating an Apple TV grew over the years, Apple conceded that users needed to be able to reorganize and hide apps to focus on which ones they most actively used. Despite this, the top row of icons — the built-in Movies, TV Shows, Music, Computers, and Settings apps — always remained completely immutable. You couldn’t move these or hide these, nor could you put anything else up in that top row. This has changed with tvOS, and you’re now free to reorganize the top row to your heart’s content. As an added bonus, apps that get top-row space can now also take advantage of the content preview space found above the home screen to display their own information such as recently-viewed or feature content lists, much like the built-in apps have been doing for years. Not all of them present particularly useful information here, but it’s nice that the option is now available. On the flip side, however, you still can’t hide the built-in apps, and while third-party apps can now be removed from your box entirely, you won’t be able to hide them from the main menu either. There are also no app folders like there are on iOS.

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9. You can’t charge your Siri Remote from your Apple TV, but you probably won’t need to charge it often anyway. Apple promises “months” of battery life on a single charge of the Siri Remote, and although it remains to be seen how well this will hold up under real-world use, it stands to reason that you’ll at least get several weeks between charges. However, to charge up your Siri Remote when it needs it, you’ll need to find your own USB port — it won’t charge from the back of the Apple TV (which only includes a USB-C port for maintenance and screenshots), and while Apple does throw in a Lightning cable, they don’t supply a power adapter. Of course, if you’re got an iPhone or a Mac or PC around, finding a free USB port to hook into shouldn’t be too arduous, but you may find that you’re taking your remote away from your TV room when it needs it.

Under the Radar: 10 ‘hidden’ details about the new Apple TV 10

10. You can’t easily find out how much storage is taken up, or available. Although we we noted in our review it will probably be some time before you have enough apps to fill even a 32GB Apple TV, we did find it strange that tvOS doesn’t provide any summary screen showing you how much space is actually being used. It’s possible Apple wants to deliberately obfuscate this information, particularly considering that some space may be used for temporary or cached storage, but even the “About” screen, which traditionally provided this insight on iOS devices, lacks anything more than the overall capacity of your particular model. You can of course go to Settings, Manage Storage and add everything up, but there’s no summary of how much space your apps are taking up collectively.

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  1. I’m an American living in Japan I went out and bought the 32gb model and found out as I was setting it up that Siri wasn’t working here, after calling Apple telling them that the function for Siri was not useable and that I chose English in the menu and it still wasn’t working, English is my main language they had know answers for me. Apples own ad featured Siri in Japanese & in English publications I don’t know why I’m having this trouble. I searched to see if there was a Software Update and there wasn’t one. I’m still waiting for Apple to call me back and I’m getting pissed. There was also one other problem I was getting stuttering problems from my homemade video’s when I used my 5s iPhone on my AppleTV. I don’t know what is causing these issues I also did a Web speed test that was ok any suggestion from anybody reading this.

  2. Another thing that I’ve discovered is that the Apple TV 4 can be operated by the older “silver” or “white” Apple Remote via the IR port. This is a problem if you still use those remotes with other nearby devices (e.g. Mac mini)…the ATV 4 provides no setting to unpair the remote. Therefore, any use of the older remote on the nearby device will simultaneously activate the ATV 4. This is a bug being repeatedly reported to Apple’s Feedback channel, but for now the only workaround is a strip of electrical tape on the front of the Apple TV 4 to cover the IR port.https://discussions.apple.com/

  3. I looked forward to the Apple TV 4 for some time but now that I own it, I am terribly underwhelmed. These are my biggest disappointments: 1) I still haven’t found a way to see my Synology library of music, videos, and photos. That the Apple chooses to ignore the DLNA *standard* is a slap in the face! I have installed an iTunes server on my Synology but I still can’t see my content. I did manage to find a Apple TV app that “sees” my Synology (called NAStify Player) but the quality is quite sub-par compared to what my WD TV Live delivered. Another 3rd party Apple TV app is available called Plex but I hesitate to purchase this b/c it only supports video and I’m uncertain if the quality is any better. BTW, No I am not going to compromise by using Airplay or setting up a server on my desktop (that defeats the purpose of owning the Synology).2) No ability to add local storage via a USB port. I used to travel with my WD TV Live and a 32 GB memory key loaded with training videos for my clients. I can’t do that with the Apple TV because of Apple’s tunnel vision and their inability to see use cases beyond their iTunes store! It’s frustrating b/c the device is technically capable but is locked down!3) Very little offerings in the Apple TV store! And many of the apps are quite expensive and very few offer a free trial version. Until now, I had found that Apple Store apps are better priced than Android apps.On my first day, I wasted about $15 on sub-par apps! Is there any opportunity to get my money back on buggy/poorly implemented apps?4) Where is Siri’s voice? Why is Siri mute and so limited compared to the iOS version?5) WTH? Why is there no way to add a keyboard via iPhone or 3rd party BT keyboard? I thought Apple was famous for integration of all Apple products? I own other Apple devices that all communicate with each other… yet I can’t use my phone or tablet to control the Apple TV? Ridiculous! Why can’t I use Siri for typing? That would have been impressive!6) This is an Internet device! Why can’t I browse the Internet? I’ve owned other similar boxes for years and most of them offered Internet browsers! Yes, I can use Airplay but Apple could have been brilliant with a golden opportunity to offer Internet searching via Siri. Now, that would have been impressive!7) I was hoping that the new remote worked in a similar manner as the WII controller and equally engaging games… thus far, I have seen no evidence of such immersive games / game control.8) Youtube! This is probably not Apple’s fault but the Youtube app is infuriating! It plays the same two ads (Subaru and some insurance broker) after about every 4 videos. Playlists get stuck and repeat the same videos (rather than advancing) and if you…

  4. Had the Apple TV 4 since launch as here is my view:1. I like the ease of set-up when I first got it from my iPhone.2. I like the new remote itself with some points listed below. What I like is the volume, home button and control in screen whilst watching videos.3. I like the new screen and that you can move the apps.4. Now what Im reserved about is the swipe function its OK but far from perfect.5. I dont like the single line to input letters and would prefer keyboard support this seems like a silly thing to have not implimented.6. What is the point of the USB-C port if you cannot use it even for charging the remote, Apple this was stupid7. Why not DNLA support unless Apple supplies the full chain which it does not this is a petty feature to not support.In short Apple often dont listen to their customers and think they always know best the Apple TV 4 is a good device but it could have been great.

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