Unlocking an iPod

Q: I have locked my iPod nano and do not remember the combination number. Is there a way to find my combination number or to unlock my iPod nano without deleting my music files?

– Carter

A: The only way to ‘unlock’ a locked iPod is to simply reconnect it to its own primary computer—the computer you use to manage its music library. If you no longer have access to this computer, your only option is to download the latest iPod Software Updater and use it to “Restore” the iPod to its out-of-box condition, which will remove all songs and data from its storage.

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