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    iPhone 3G Refurbs, or, More Fun With AT&T

    By Jeremy HorwitzMay 15, 2021 10:35 am UTC

    What did it take to convert another of our family of iPhone users from EDGE over to 3G? An attractively priced refurb unit—$99 for a white 16GB iPhone 3G. Great deal, eh?

    iPhone 3G Refurbs, or, More Fun With AT&T

    On July 26, we ordered one from AT&T’s web site with 2-day “priority shipping,” expecting it to arrive by Wednesday the 29th. Unfortunately, that didn’t happen; the iPhone proceeded to go AWOL in AT&T’s order status web site for 8 days, during which a page filled up with phantom shipment preparation notices that appeared to show multiple phones and SIMs being readied for processing. When called for assistance, AT&T representatives couldn’t explain the phantom notices, figure out whether one or more iPhone 3Gs were actually shipping, or provide a date when the device(s) would arrive. Of course, transfers to different departments ensued without any clarification.

    Last Wednesday, three days after the order was placed, a representative said that she’d call every day until the phone had been shipped or a unit was available for pickup at a local store. She never called. The status page continued to get jumbled up. And the iPhone showed up a week later. Note for those who may be curious: it doesn’t come in a standard Apple package, rather, it’s in a generic white and orange container with fresh-looking accessories and slightly less than perfect-looking instructions. The unit itself looked brand new.

    If anyone wonders why people love their iPhones but can’t wait for the day when AT&T’s exclusivity has ended, add this little story to the already huge pile. Since this is our first time going through this particular process, we’re wondering: has anyone else ordered a refurb and experienced unexplained delays or problems getting status updates from AT&T?

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    Jeremy Horwitz
    Jeremy Horwitz
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    Jeremy Horwitz was the Editor-in-Chief at iLounge. He has written over 5,000 articles and reviews for the website and is one of the most respected members of the Apple media. Horwitz has been following Apple since the release of the original iPod in 2001. He was one of the first reviewers to receive a pre-release unit of the device, and his review helped put iLounge on the map as a go-to source for Apple news.

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