When running the iPod Software Updater program, the Updater progresses to just about the end, then I receive a ‘Can’t Unmount iPod Error.’  What should I do?


This is usually caused by some other program accessing the iPod drive. You can try to remedy it by shutting down any programs that could be accessing the iPod drive such as anti-virus programs.  But sometimes even that won’t do it.

However, there is still hope.  When presented with the ‘Can’t Unmount iPod’ error, it is OK to disconnect the iPod from the computer. The iPod will then flash an icon indicating that you should connect the iPod to a FireWire plug. Make sure that when you plug it back in, the connection you connect it to supplies power to the iPod as it needs external power to finish the Restore/Update process. A progress bar will appear on the iPod and when done the Updater program will indicate that the Restore has been successful.

Photo of author

Dennis Lloyd

I'm a passionate, long-time lover of Apple products, and was a civil draftsman and graphic designer before creating the iLounge web site. My prior projects include work for The Los Angeles Times' LATimes.com, and the company Creative Domain, where I developed websites for clients including Columbia Pictures, Disney, Fox Studios, Universal Pictures and Warner Brothers. As the Publisher of iLounge, I direct the site's community forums, photo galleries, iPod User Group, and general business affairs, which have grown under my watch to over sixteen million page views every month. I'm happily married with one daughter, one dog (Rocket the Wonderdog), one cat (Ferris), many iPods, iPhones, iPads, and two turntables.