Apple, AT&T computer failures halt, delay iPhone 3G sales [updated]

Updated

Readers and iLounge editors have experienced serious iPhone 3G activation problems this morning, resulting in the halting of hardware sales in some stores and extended wait delays in others. According to an iLounge editor in the United Kingdom, the local Apple Store had ceased sales of the iPhone 3G based on an unspecified system failure, and was taking customers’ details for later contact. In the United States, similar reports from readers suggest that customers at both AT&T and Apple Stores are in for extended waits due to activation problems.

Updated: A report from a reader direct from the AT&T Store – “All of us buyers stood around AT&T for another 45 mins, waiting for 3Gs to activate… Apple server of some kind went down, apparently. AT&T checked with their national offices, Apple in Cupertino, etc., and nobody is able to activate phones now… so we all left with hardware, but phones are non-functional… previously existing customers (i.e., those with SIMs already) still can’t activate in-store or remotely, as of 5 mins ago.”

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Jeremy Horwitz

Jeremy Horwitz was the Editor-in-Chief at iLounge. He has written over 5,000 articles and reviews for the website and is one of the most respected members of the Apple media. Horwitz has been following Apple since the release of the original iPod in 2001. He was one of the first reviewers to receive a pre-release unit of the device, and his review helped put iLounge on the map as a go-to source for Apple news.