Following a posting yesterday expressing confusion and disappointment over AT&T’s iPhone 3G plans and pricing, and its decision to charge separately for SMS text messaging, BusinessWeek writer Arik Hesseldahl was contacted by Apple regarding the article. Hesseldahl writes, “So Apple called today, a little annoyed with my portrayal yesterday of AT&T’s iPhone pricing.” Hesseldahl defends his position on the non-inclusion of SMS messaging, saying, “Is this a mistake on AT&Ts part? I certainly think so.” He goes on to suggest that the extra charges for messaging will lead to greater adoption of native and web-based instant messaging solutions, while noting that AT&T is not alone in its need to streamline its wireless pricing plans to make them easier to understand and more convenient for consumers.
Charles Starrett was a senior editor at iLounge. He's been covering the iPod, iPhone, and iPad since their inception. He has written numerous articles and reviews, and his work has been featured in multiple publications.