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News › Apple

AppleiPod

Apple easing policy on liquid contact indicators?

Last updated: May 13, 2021 6:06 am UTC
By Charles Starrett

Apple has made a change to the way it screens iPods for liquid damage, according to a new report. Citing a screenshot supposedly showing an internal AppleCare document, Boy Genius Report states that employees checking a device for water damage must now look for signs of liquid intrusion beyond the headphone port liquid contact indicator (LCI), even if it is activated.

Previously, activation of the headphone port LCI was enough for employees to claim that a device may have been damaged by water or some other liquid, rendering the warranty void. It is unclear whether Apple has made similar changes to its LCI policies for iPhones and iPads, and whether the move is a sign that Apple considers the headphone port indicators overly sensitive and thus unreliable.

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