Apple is currently offering free Smart Cases to customers who are still awaiting shipments of their Wi-Fi + Cellular versions of the iPad mini with Retina display. Via telephone at 1-800-692-7753, Apple customer service representatives are offering either the free case or a free Smart Cover to customers who have been waiting for a new cellular Retina iPad mini, and call to inquire about the delay/status of the shipment.

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Following forum reports, iLounge has confirmed that Apple representatives are offering the Smart Case to customers. Most iPad mini with Retina display Wi-Fi + Cellular pre-orders placed on the first day of availability appear not to have shipped, however, many Wi-Fi-only units have shipped in varying capacities and colors.

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