Apple has issued a statement on the reception issues some iPhone 4 users are reporting when holding the device in their left hands, with their palms bridging the small gap between the upper and lower steel plates. According to Engadget, Apple said, “Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.” Notably, a large portion of Apple’s promotional material for the phone up to this point has featured people holding the phone in the exact same manner, and while the service changes do not appear to be as severe as the loss in service “bar” indicators suggests, the issue is gaining media attention and could become a larger problem should it become more widespread.
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