The Mac Observer reports that in yesterday’s Q2 earnings report conference call, Tim Cook, Apple’s Executive Vice President of Worldwide Sales and Operations, said the number of reported cases of audio problems is “extremely small.” Cook also said, “We’re highly confident with the (iPod) minis that we’re shipping,” Mr. Cook said.
“We’ve seen some of those reports. They’re isolated online reports.
We’re investigating those because we want to very much understand those. But I would tell you that the number of complaints that we’ve had from customers through AppleCare tech support is extremely small.