Apple will soon charge out-of-warranty device users for online chat support, 9to5Mac reports. The charges will be collected using a new web payment system developed by Apple. It’s possible the system could launch by next week. It appears Apple will charge $20 for each incident of online tech support and troubleshooting. The report notes users will be able to request an exception for the charge, though further details about how that might happen are unknown.
Apple to charge out-of-warranty users for online chat support