AppleCare to intro 24/7 chat support, new website

Apple will soon make major changes to its AppleCare support service, including making online chat support available 24 hours a day, 7 days a week, according to a report. Around-the-clock chat support could go live as soon as Aug. 12, with the online chat “likely” to support users of both iOS devices and Macs. Along with the always-available online chat support, Apple is also readying the launch of a redesigned AppleCare website. The interface of the revamped site will feature larger and simpler navigation and icons, similar to iOS. [via 9to5Mac]

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