Several readers and iLounge editors have reported that AT&T is sending messages to iPhone customers via SMS alerting them that the company is removing itemized detail from its paper bills. The length of iPhone owners’ paper bills has been a point of criticism for the company in recent weeks. The message reads: “We are simplifying your paper bill, removing itemized detail. To view all detail go to att.com/mywireless. Still need full paper bill? Call 611.”
Charles Starrett was a senior editor at iLounge. He's been covering the iPod, iPhone, and iPad since their inception. He has written numerous articles and reviews, and his work has been featured in multiple publications.