BMW has acknowledged an issue with Bluetooth compatibility between the iPhone 7 and at least some of its in-vehicle infotainment systems, according to a report by MacRumors. Users are reporting issues ranging from audio cutouts to connectivity issues, which require restarting the iPhone to temporarily fix, although the problem subsequently recurs. BMW issued a statement saying it’s working with Apple to address the issues, and that customers should look for an update from Apple to resolve the problems.
We are aware of the concerns you speak of and we are currently working directly with Apple to ensure iPhone 7 compatibility in our vehicles. At this time, the Apple iPhone 7 is not an approved device for our vehicles until testing has completed. We do not currently have an estimated time frame regarding the completion of iPhone 7 testing. Please continue to look for an update from Apple for a new iOS and our update website to help resolve your concerns: www.bmw.com/update. We apologize for any inconvenience this has caused.
Apple has also reportedly told some customers that a fix will be included in an upcoming iOS update, although the issue has still been found on the current iOS 10.1 betas. BMW owners are also being advised to update to the latest version of ConnectedDrive to prepare for the coming fix. The problem appears to be limited to Bluetooth and does not affect CarPlay systems, as these use a wired connection.