Consumer group sues Apple over ‘defective’ iPod nanos

A consumer watchdog group said today that it has filed a lawsuit against Apple, claiming the iPod nano does not hold up to normal usage and that the company is refusing to offer refunds for the “defective” device.

“Apple Computer’s iPod nano music player, marketed for its sleek beauty, cannot withstand normal use without becoming severely scratched, often to the point where its screen is unreadable,” the Foundation for Taxpayer and Consumer Rights (FTCR) said in its announcement of the suit. “Moreover, Apple is refusing to give refunds to purchasers who bought the defective product, while forcing others to pay a $25 fee to get a replacement that is supposed to be ‘free’ under Apple’s warranty.”

“The suit, brought against Apple under the state’s consumer protection laws on behalf of California purchasers of the recently-introduced nano, demands that Apple recall and repair the defect, without charge, or refund the purchase price to dissatisfied customers,” FTCR said.

Latest News