Hyperlink bug in iOS 9.3 causing apps on iPhone 6s/6s Plus models to freeze, crash

Hyperlink bug in iOS 9.3 causing apps on iPhone 6s/6s Plus models to freeze, crash

After updating to iOS 9.3, multiple iPhone 6s/6s Plus users have reported problems clicking hyperlinks in Safari, Mail, Messages, Notes and other apps. Some users are finding the links just don’t redirect anywhere while others are seeing their apps freeze or crash, according to multiple posts in Apple’s technical support forum. We have experienced the problem in Safari firsthand, with the hyperlinks going nowhere and occasionally freezing the app — so far we haven’t seen the behavior in other Apple apps ourselves. Apple hasn’t publicly responded to the issue but reportedly told one forum user “they’re aware of the problem and that their engineers are working on an update (presumably, iOS 9.3.1), and that the update should arrive within the next two days.” Apple’s Support Twitter account also seems to be attempting to offer help to users who contact the account, with apparent mixed results. Some users have had luck restoring hyperlink functionality in Safari by disabling JavaScript, but found the problem still persists in Mail, Notes and other apps that contain links. So far the problem seems isolated to 6s and 6s Plus models, leading to speculation that the issue could be tied to 3D Touch.

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