Interview with iPod’s Dirty Secret Video Producers

Updated

MacDirectory has posted an exclusive interview with the producers of the now infamous iPod’s Dirty Secret video.

“‘We placed three calls to the Apple customer service line,’ says Neistat. “Then we went into the Apple store in Manhattan for help, and then we contacted the Apple executive offices directly. They all confirmed that there was no iPod battery replacement program and they all recommended that we buy a new iPod.’ Regarding the Neistat’s claim regarding the iPod’s 18 month life, Neistat says, ‘They [Apple] didn’t specify 18 months, but they said that it was understandable.’

But, according to the Neistats, the story gets better. ‘We then purchased a third-party battery online. I’m very proficient with electronics, but it’s a very difficult thing to change the battery on the iPod, and that’s why I think Apple doesn’t offer the option… When I put in the new battery, I broke my iPod. So then I had to buy a brand new $400 iPod.’ According to Corey Neistat, it’s then that the fury that fueled the video truly kicked in.”

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Dennis Lloyd

I'm a passionate, long-time lover of Apple products, and was a civil draftsman and graphic designer before creating the iLounge web site. My prior projects include work for The Los Angeles Times' LATimes.com, and the company Creative Domain, where I developed websites for clients including Columbia Pictures, Disney, Fox Studios, Universal Pictures and Warner Brothers. As the Publisher of iLounge, I direct the site's community forums, photo galleries, iPod User Group, and general business affairs, which have grown under my watch to over sixteen million page views every month. I'm happily married with one daughter, one dog (Rocket the Wonderdog), one cat (Ferris), many iPods, iPhones, iPads, and two turntables.