iLoungeiLounge
    Facebook Twitter Instagram YouTube LinkedIn RSS
    • About Us
    • Contact Us
    • Privacy Policy
    • Terms Of Use
    Facebook Twitter Instagram YouTube LinkedIn RSS
    iLoungeiLounge
    • News
      • Apple
        • AirPlay
        • iCloud
        • iTunes
        • HealthKit
        • HomeKit
        • HomePod
        • iOS 13
        • Apple Pay
        • Apple TV
        • Siri
      • AirPods Pro
      • Apps
        • Apple Music
      • Rumors
      • Humor
      • Technology
        • CES
      • Articles
      • Web Stories
    • iPhone
      • iPhone Accessories
    • iPad
    • iPod
      • iPod Accessories
    • Apple Watch
      • Apple Watch Accessories
    • Mac
      • MacBook Air
      • MacBook Pro
    • Reviews
      • App Reviews
    • How-to
      • Ask iLounge
    • Daily Deals
    iLoungeiLounge

    iOS 11.3 triggering microphone failures in small number of iPhone 7, iPhone 7 Plus devices

    By Jesse HollingtonMay 16, 2021 11:25 am UTC

    iOS 11.3 triggering microphone failures in small number of iPhone 7, iPhone 7 Plus devices

    A small number of iPhone 7 and iPhone 7 Plus models appear to be experiencing a microphone issue following updates to iOS 11.3 or later, MacRumors reports. Apple appears to have acknowledged this issue in an internal document distributed to Apple Authorized Service Providers this week, which was obtained by MacRumors, and provides details on the issue, which may prevent affected users from being heard during phone calls or FaceTime video chats. The document provides some preliminary troubleshooting steps to diagnose the problem, and adds that service providers can “request an exception” for this issue for iPhone 7 or iPhone 7 Plus devices that are no longer covered by warranty of AppleCare+ coverage, although it doesn’t specify if the repairs will be completed entirely free of charge.
    What’s more interesting is why this problem has only surfaced with iOS 11.3, and is only affecting a small subset of iPhone 7 and iPhone 7 Plus units. The internal support document mentions that some of the devices may require a repair, which implies that the software update could be triggering a hardware defect, but no further information is provided. Apple has not yet acknowledged this issue publicly, although MacRumors notes that they have verified the authenticity of the internal support document.

    Share. Facebook Twitter Pinterest LinkedIn Tumblr Email
    Jesse Hollington
    • Twitter

    Jesse Hollington was a Senior Editor at iLounge. He's written about Apple technology for nearly a decade and had been covering the industry since the early days of iLounge. In his role at iLounge, he provided daily news coverage, wrote and edited features and reviews, and was responsible for the overall quality of the site's content.

    Latest News
    Get an $80 Discount on the Sennheiser Momentum 4 ANC Headphones
    Museum of modern art hosts Apple TV+ ‘Crowded Room’ premiere
    iOS 17 May bring significant Siri changes
    CrossOver to bring DirectX 12 support to Mac
    Stores That Accept Apple Pay in 2023 (Complete List)
    How to Turn Off Voicemail on iPhone (2023)
    Does Walmart take Apple Pay?
    ViewSonic’s Portable M1+ LED Projector is $40 Off

    iLounge logo

    iLounge is an independent resource for all things iPod, iPhone, iPad, and beyond. iPod, iPhone, iPad, iTunes, Apple TV, and the Apple logo are trademarks of Apple Inc.

    Contact Us: [email protected]

    Tel: +1302-208-9669

    iLounge, 2810 North Church Street, Wilmington, Delaware, 19802, United States.

    • Contact Us
    • Submit News
    • About Us
    • Forums
    • Privacy Policy
    • Terms Of Use
    This website is not affiliated with Apple Inc.
    iLounge © 2001 - 2023. All Rights Reserved.

    Type above and press Enter to search. Press Esc to cancel.