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News › Apple

AppleiPadiPhoneiPod

iOS users note missing, disappearing Camera photos

Last updated: May 19, 2021 10:37 pm UTC
By Phil Dzikiy

A number of iOS users have noted that some of the photos they’ve taken with iOS 7’s Camera application have disappeared without a trace, an issue that we’ve confirmed firsthand. Posts in Apple’s number of Apple discussion forums show how some users are experiencing the issue, while struggling to explain why it’s happening.

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Based on what we’ve seen, the problem appears to be sporadic, affecting only a small number of photos shot over a period of time; the photos are taken as indicated by a snap of the device’s shutter, but then do not appear in the Photos application’s Camera Roll. An Apple community specialist suggested closing all apps and restarting the device to fix the problem, a solution that has not worked for us, with backing up and restoring the device as a next possible option.

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