iPhone tops ACSI smartphone satisfaction ratings

Updated

Apple dominates all other cell phone manufacturers when it comes to customer satisfaction, according to a new report from the American Customer Satisfaction Index (ACSI). According to the report, Apple’s iPhone earned the company an 83 out of 100 customer satisfaction, the first time a cell phone company has ever broken into the 80s. Its nearest competitors were Nokia, LG, and HTC, all three of which scored a 75. The ACSI’s scores are based on data from interviews with roughly 70,000 U.S. customers. [via TUAW]

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Charles Starrett

Charles Starrett was a senior editor at iLounge. He's been covering the iPod, iPhone, and iPad since their inception. He has written numerous articles and reviews, and his work has been featured in multiple publications.