Early this morning, Apple sent out an e-mail to iTunes Store Season Pass purchasers, offering an apology and download credits to users whose series subscriptions were affected by the recent Writers Guild of America strike. As explained in the e-mail reprinted here, Apple is issuing two video credits good for the purchase of TV shows, music videos, or short films from the Store, and promising to deliver “all additional episodes which are broadcast during the 2007-08 season” as they are received by the Store, as well as a partial credit for any episodes not delivered as originally planned. Full details are found below.
“Dear [ ],
As you may have heard, the Writers Guild of America, the union representing TV and movie writers, has settled its strike and its members have returned to work. Because of the strike your season pass for [ ], Season [ ] may have fewer episodes than were scheduled by the network at the time of your purchase.
We will make all additional episodes which are broadcast during the 2007-08 season available to you as we receive them. If the season does end up with fewer episodes, you will receive a partial refund to make up for the difference.
For now, I have granted two free video credits to your account which you can use to purchase any two TV episodes, music videos, or short films on the iTunes Store.
Your video credit balance should display in the upper right corner of iTunes next to your account name. If it does not, please sign out and sign back in to refresh. The sign out/sign in functions are found under the Store menu of iTunes. I apologize for any inconvenience this may have caused and thank you for being an iTunes customer.”