In an email exchange with an iPhone 4 customer seen and verified by iLounge, Apple CEO Steve Jobs has denied that the iPhone 4 has any actual reception problems. The iLounge reader in question, who has requested to remain anonymous, wrote Jobs after experiencing reception issues when holding the device in his left hand, saying, “Steve, I love the phone. But no one, [not] even your Apple Store has answers for my phone with the left side reception and the proximity sensor acting up.” Jobs issued a one-line response, saying, “The iPhone 4’s reception is better than the iPhone 3GS.” Our reader replied, “Yes it has better reception, is there going to be a fix for the [l]eft side antennae and [t]he Proximity Sensor problem or do you recommend taking it back for replacement?” Jobs once again replied in one sentence, again stating that “There is actually no problem with the real reception.” Jobs then issued a third, final response, saying, “Actually, the iPhone 4 is great. Sorry you’re having troubles.” Apple previously issued a statement regarding the reception issues, telling users to avoid gripping the iPhone 4 in the lower left corner if they experience severe attenuation.
Charles Starrett
Charles Starrett was a senior editor at iLounge. He's been covering the iPod, iPhone, and iPad since their inception. He has written numerous articles and reviews, and his work has been featured in multiple publications.