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News › iPhone

iPhone

More iPhone cracking incidents reported in France

Last updated: May 13, 2021 6:43 am UTC
By Charles Starrett

The number of French iPhone owners reporting incidents of cracked or “exploding” screens has risen to at least eight, new reports suggest. According to the BBC News, eight individual customers have been identified in France, with similar problems being reported in both Holland and Sweden.

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Meanwhile, our friends at iGeneration have pointed us towards this map (Translated Link), which shows nine total reports of exploding or cracking iPhones within France.

The posting notes that the testimonies given by the individual customers are not identical, with some experiencing the problem during use, others having the phone’s screen crack while idle, and some getting hit by debris, while others did not.

A member of iGeneration’s forums has posted a theory suggesting battery heat-induced warping of the iPhone frame, but no official reason has been given by Apple, which is waiting for the damaged units to arrive for further testing. “We are waiting to receive the iPhones from the customers,” said Alan Hely, head of European Communications for Apple.

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