Issues with Netflix’s streaming service continue to hound users of the second-generation Apple TV and some other devices, despite complaints to Netflix and Apple dating as far back as last year. Among the issues being discussed on Apple’s Support boards, in various reports, and by iLounge’s editors and contacts include frequent pauses for buffering which can take longer than the duration of the selected program, complete connection timeouts, and error messages indicating problems loading content or communicating with Netflix.
Calls to Netflix support have suggested that Netflix is blaming the issues on ISPs, regardless of the customers’ locations or bandwidths, while the ISPs have typically pointed the finger back at Netflix. Although the causes of these various issues are unclear, what is clear is that the problems appear to be widespread and unrelated to a given user’s location or internet service provider.
We’ve reached out to Netflix for comment and will update this entry when we receive a reply.
Have you been experiencing issues using Netflix on your Apple TV? Let us know in the comments below.
