New AppleCare website, 24/7 chat support launched

Updated

Apple has launched a redesigned AppleCare support website, alongside 24/7 chat support for both iOS devices and Macs. The new site offers a number of options to help users, including live online chat and phone calls from Apple Support — users can see wait times for both options.

New AppleCare website, 24/7 chat support launched

The streamlined site also offers suggestions to resolve frequent support issues, sorted by device. A recent report noted that Apple would soon be introducing these revamped online support options. [via 9to5Mac]

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Phil Dzikiy

Phil Dzikiy was the Editor-in-Cheif at iLounge. He mostly edited and oversaw all site editorial content, managed staff and freelancers, made the final call on product review grades and awards, and led online coverage of all Apple events and live coverage of the International CES in 2015.