US Senator John Thune has entered the fray around Apple’s admitted slowing down of older iPhones, sending the company a list of questions about how it came to the decision to throttle performance on its devices without informing users, The Wall Street Journal reports.
As Senate Commerce Committee chairman, Thune is looking for information on “how Apple has tracked customer complaints of processing performance and if Apple has explored offering rebates to customers who paid full price for a battery replacement before the company offered discounted rates last month,” noting that customers have complained that the battery replacements weren’t offered for free.
Reuters reports a French prosecutor has also opened an investigation into the company’s actions after a complaint by a consumer organization alleging deception and “planned obsolescence of its products.” All the while Patently Apple has been tracking the number of class-action lawsuits over the move, which has now reached 30 — although some have more merit than others.
